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Manufacturer communication · Service bulletin

Ford bulletin SSM 52941

What it saysSome 2020-2025 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various driveability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC)… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Sep 25, 2024, received Oct 1, 2024, about the exterior lighting. It names 6 model years (2020–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2020-2025 Police Interceptor Utility hybrid vehicles may exhibit multiple warning messages, various driveability concerns and/or an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P061B stored in the powertrain control module (PCM).

Trouble codes it names: P061B

Kind Service bulletin Manufacturer date Sep 25, 2024 Received by NHTSA Oct 1, 2024 Components Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52941Service bulletinSep 25, 202411008211PDF, 72 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 2,170 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

5 other manufacturer communications filed against the Ford Explorer under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
TSB 26-2200Service bulletinMay 1, 2026Some of the vehicles listed in the Model statement above may exhibit an inoperative dark car mode. The vehicle may exhibit at least one of t…
SSM 54008Service bulletinJul 2, 2025Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper fu…
SSM 52896Service bulletinSep 18, 2024Some 2023-2025 Explorer/Aviator vehicles equipped with the 3.0L EcoBoost engine and up to 15,000 miles (24,140 km) may exhibit an illuminate…
SSM 51845Service bulletinAug 4, 2023Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic tro…
SSM 51628Service bulletinMay 11, 2023Some 2020-2023 Explorer vehicles may exhibit a condition of intermittent headlamp operation while the vehicle is OFF and have diagnostic tro…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52941 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52941 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52941 cover?

The manufacturer filed it against 6 model years: 2025 Ford Explorer, 2024 Ford Explorer, 2023 Ford Explorer, 2022 Ford Explorer, 2021 Ford Explorer, 2020 Ford Explorer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.