Ford bulletin SSM 52077
What it saysSome 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 17, 2023, received Nov 21, 2023, about the forward collision avoidance. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024 Mustang vehicles may exhibit a Pre-Collision Assist Not Available message and a Pre-Collision Assist Not Available indicator displayed in the IPC with DTC U023A stored in the steering column control module (SCCM) after the vehicle is remote started. The message and indicator should go away and normal operation of the pre-collision system should resume once the vehicle is shut down and then restarted using the push button start. This may be due to a low power mode issue with image processing module A (IPMA). To confirm the pre-collision system is operating properly, turn on the vehicle using the push button start (do not use remote start), the Pre-Collision Assist Not Available pop-up message and indicator should no longer be present. If the error message and indicator are not present when starting the vehicle using the push button start (do not use remote start), replacement or reprogramming of the IPMA is not necessary. Inform customers that engineering is currently working on a solution for this condition that is expected in January 2024. If the Pre-Collision Assist Not Available message and indicator do not clear after shutting down the vehicle and then starting the vehicle using the push button start, follow the appropriate section of the Workshop Manual (WSM) to diagnose the vehicle. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available
Trouble codes it names: U023A
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52077 | Service bulletin | Nov 17, 2023 | 10245390 | PDF, 55 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 81 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52077 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52077 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52077 cover?
The manufacturer filed it against 1 model year: 2024 Ford Mustang. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.