Dodge bulletin S2508000072
What it saysService Shifter Message Displayed on the Instrument Panel Cluster (IPC), Unable to Move the Shifter Out of Park NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Sep 13, 2025, received Sep 17, 2025, about the power train. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Dodge Durango bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Shifter Message Displayed on the Instrument Panel Cluster (IPC), Unable to Move the Shifter Out of Park
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2508000072 | Service bulletin | Sep 13, 2025 | 11023176 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Dodge bulletins for the Durango
A weekly email, sent only in a week when Dodge files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 22 complaints with NHTSA since 2015. 5 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
2024 Dodge Durango, purchased brand new. AC completely stopped working at 340 miles after buying. Vehicle has had 7+ dealership visits since purchase. Vehicle has been out of service for 40+days total.
2024 Dodge Durango · Power Train · filed with NHTSA Jul 9, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group21 other manufacturer communications filed against the Dodge Durango under the same component group (power train), newest first. The eight newest are listed; the rest are on the Dodge list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114738 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 114737 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| S2621000003 | Service bulletin | Mar 9, 2026 | The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8… |
| 18-034-26 | Service bulletin | Feb 27, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
| 18-033-26 | Service bulletin | Feb 27, 2026 | Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle ma… |
| 9100627 | Service bulletin | Jul 14, 2025 | To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins that were not used in… |
| 21-009-25 REV. B | Service bulletin | Jul 4, 2025 | "850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,26… |
| 9100570 | Service bulletin | May 12, 2025 | "Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason f… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge S2508000072 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2508000072 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2508000072 cover?
The manufacturer filed it against 2 model years: 2025 Dodge Durango, 2024 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.