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Manufacturer communication · Service bulletin

Dodge bulletin 9100817

What it saysWindow glass cracked due to short drop not working. NHTSA’s full summary ↓

Dodge filed this with NHTSA as a service bulletin dated May 18, 2026, received May 28, 2026, about the structure. It names 3 model years (2024–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Window glass cracked due to short drop not working. Driver/Passenger Door Control Module window lost calibration. Please follow the following steps: 1.- Check if DTC B2577-00 (Window Not Calibrated / Lost Calibration -) is triggered for Door Control Module (DDM/PDM) and indicate it in the claim. 2.- Read DID 0289 to know the last reason of window calibration loss and add it to the claim. 3.- Perform Door Control Module re-calibration or software update. Note: Only replace the DDM/PDM if these steps failed and issue remains.

Kind Service bulletin Manufacturer date May 18, 2026 Received by NHTSA May 28, 2026 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100817Service bulletinMay 18, 202611032997PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the body for the 2026 Charger →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 68 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2026 Dodge Charger. The contact stated that the battery was completely drained. The contact stated that the hood plastic scoop was leaking onto the felt heat protector, and the engine was wet whenever it rained. There were no warning lights illuminated.

2026 Dodge Charger · Structure · filed with NHTSA Mar 5, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

26 other manufacturer communications filed against the Dodge Charger under the same component group (structure), newest first. The eight newest are listed; the rest are on the Dodge list.

NumberKindDatedNHTSA’s summary
S2623000055Service bulletinSep 25, 2026Front Fascia Paint Peeling at Interface to Fender. Caused When There is no Gap Between Fender And Fascia, And the Fender Has a Metal Deforma…
114080Service bulletinAug 19, 2026HANDLE BRACKET - EXTERIOR DOOR & BRACKET - DOOR HANDLE
113769Service bulletinJul 30, 2026PANEL - QUARTER TRIM & PANEL - CLOSE OUT
S2208000045 REV. DService bulletinJun 26, 2026Backup Camera Poor Image Quality Inspection
S2623000041 REV. AService bulletinJun 19, 2026Power Liftgate Intermittently Inoperative. Will Not Open/ Close. Liftgate/Hatch Ajar Message Displayed. Rev A
S2523000026 REV. AService bulletinJun 19, 2026Door And Window Operation With 12V Inoperative Or Drained. Rev A
S2523000019 REV. AService bulletinJun 12, 2026If The Hood Will Not Fully Release When Button On The Dash Is Pressed Or The Hood Will Not Fully Latch.
23-014-26Service bulletinMay 15, 2026Wrong A/C Label Under Hood Customers may comment on the following: ● A/C not blowing as cold as it should if serviced This bulletin involves…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Dodge 9100817 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100817 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100817 cover?

The manufacturer filed it against 3 model years: 2026 Dodge Charger, 2025 Dodge Charger, 2024 Dodge Charger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.