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Manufacturer communication · Service bulletin

Chrysler bulletin 9100221

What it saysBody Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. NHTSA’s full summary ↓

Chrysler filed this with NHTSA as a service bulletin dated Oct 26, 2023, received Dec 18, 2023, about the electrical system. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections at BCM from other modules that could potentially report a loss of communication with the BCM and ensure that they are fully seated as per diagnostic information. Some affected modules may include : HVAC-R, Radio, Amplifier (AMP) & Premium, HVAC, ORC, LBSS, RBSS, PCM, EPS, MSMP, AHLM, PTS/PAM, ICS, ESM, RF Hub, RCCC, MSMD, ANC, PLGM, PSDML, DMRL, DMRR, PSDMR, TBM, PDM(DMFL/R), DDM(DMFL/R), DTCM, OCM, ACC, FFCM, DSM, CVPM, VRM, SCCM, FSM, CSWM. *Ensure to check all the wiring harness connected to BCM with Other Modules are proper. *Please disconnect the Battery Negative Cable for 15 minutes and then reconnect. *Clear the codes and check to see if any active DTC's return for U0140 n *If still DTCs U0140 presents then contact Engineering Expert:FCA Redacted Content

Trouble codes it names: U0140

Kind Service bulletin Manufacturer date Oct 26, 2023 Received by NHTSA Dec 18, 2023 Components Electrical System, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
9100221Service bulletinOct 26, 202310247411not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 531 complaints with NHTSA since 2015. 159 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Keys were inside car with only an infant inside and the doors were locked with no other key fob anywhere nearby. There must have been an issue with the car’s safety system to unlock the car in this situation. There was no 3 beeps that would unlock the car. Car was parked in Walmart parking lot in the heat.

2023 Chrysler Pacifica · Electrical System · filed with NHTSA Sep 11, 2024

I just recently used my cruise control for the first time since I purchased my vehicle. After my speed was reached and without me touching anything my van started going crazy so it seemed all on its own it continued to pick up speed and high rates of speed very high rates .

2022 Chrysler Voyager · Electrical System · filed with NHTSA Dec 22, 2025

The contact owns a 2022 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The local dealer was contacted.

2022 Chrysler Pacifica · Electrical System · filed with NHTSA Feb 28, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

159 other manufacturer communications filed against these Chrysler models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.

NumberKindDatedNHTSA’s summary
08-342-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…
08-188-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…
08-338-26Service bulletinSep 19, 2026Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl…
08-337-26Service bulletinSep 19, 2026Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl…
08-336-26Service bulletinSep 19, 2026Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl…
08-335-26Service bulletinSep 19, 2026Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl…
08-334-26Service bulletinSep 19, 2026Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl…
9100900Service bulletinSep 8, 2026Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler 9100221 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 9100221 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 9100221 cover?

The manufacturer filed it against 4 model years: 2023 Chrysler Pacifica, 2022 Chrysler Pacifica, 2023 Chrysler Voyager, 2022 Chrysler Voyager. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.