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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT5801C

What it saysThis Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Jun 19, 2023, received Jul 17, 2023, about the electronic stability control. It names 12 model years across Chevrolet, GMC and Cadillac (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates an issue with how to properly inspect and ensure the air lines for the air suspension system are fully seated.

Kind Service bulletin Manufacturer date Jun 19, 2023 Received by NHTSA Jul 17, 2023 Components Electronic Stability Control, Suspension

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT5801CService bulletinJun 19, 202310239169not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 12 model years this bulletin names have filed 3,222 complaints with NHTSA since 2015.

We repeatedly received an error saying “Vehicle too high, drive with caution”, at which point, the suspension adjustment controls would not work and I could not lower the vehicle.

2022 GMC Yukon · Suspension · filed with NHTSA Jul 13, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electronic stability control

Source: same model, same component group

4 other manufacturer communications filed against these GM models under the same component group (electronic stability control), newest first.

NumberKindDatedNHTSA’s summary
PIT4322PService bulletinFeb 21, 2024This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation…
PIT6050Service bulletinAug 21, 2023This Preliminary information communicates to dealership technicians that if they receive a radio with the 2 stickers as noted above, the rad…
PIT5923AService bulletinJun 9, 2023This Preliminary information communicates the proper component naming and labor operation codes for the air leveling system RPO F47and the E…
PIT6007Service bulletinApr 28, 2023This Preliminary information communicates an issue with a SES MIL on and DTC U0139 set in the ECM.  Dealers are to cycle the power to the su…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT5801C a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT5801C repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT5801C cover?

The manufacturer filed it against 12 model years across 3 brands (Chevrolet, GMC and Cadillac): 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2023 Chevrolet Suburban, 2022 Chevrolet Suburban, 2021 Chevrolet Suburban and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.