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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIE0840

What it saysThis engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards having the Check Engine Lamp illuminated on Driver… NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated May 16, 2025, received Oct 27, 2025, about the engine. It names 4 model years across Chevrolet and GMC (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2025 Vehicles after 1 Apr 2024 “Built After April 01, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engineer listed in regards having the Check Engine Lamp illuminated on Driver Information Center (DIC).

Trouble codes it names: P0627 all 1 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date May 16, 2025 Received by NHTSA Oct 27, 2025 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIE0840Service bulletinMay 16, 202511024493PDF, 122 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
4082348Engineering Information - Crank with No Start, Check Engine Lamp Illuminated on…0.5 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 364 complaints with NHTSA since 2015. 113 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2025 GMC Canyon. The contact stated that while the vehicle was parked, the contact discovered a coolant leak underneath the front of the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the vehicle had not yet been diagnosed. The vehicle was not repaired.

2025 GMC Canyon · Engine · filed with NHTSA Jan 5, 2026

When I try to accelerate some times my truck doesn’t go. It’s like it’s not even in drive. The check engine light is on and the dealership that I bought it from told me just to drive it because they don’t have a loaner vehicle at this time. That it won’t hurt the vehicle to drive but it’s unsafe to drive.

2025 Chevrolet Colorado · Engine · filed with NHTSA Jan 15, 2026

Headlights began flickering two days after purchase of vehicle. Infotainment screen that operates the headlights, as there is no physical headlight knobs or buttons, also malfunction and is inoperable. So I can not turn my headlights on or off, they're set to auto and I can not adjust it.

2024 GMC Canyon · Electrical System · filed with NHTSA Aug 5, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

65 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262568830Service campaignAug 4, 2026Certain vehicles listed above may have a condition in which the oil filter was not adequately tightened. Dealers are to check and tighten th…
N262546590-01Service campaignJul 15, 2026Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp…
00-06-01-026RService bulletinJun 5, 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-153Service bulletinMay 15, 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is…
24-NA-078Service bulletinMay 7, 2025This bulletin advises the tech to replace the starter and not the trans if grinding or growling is heard from the transmission area.
15-NA-010Service bulletinMay 7, 2025This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California…
25-NA-037Service bulletinApr 30, 2025This bulletin advises the tech that the Exhaust Roller Follower may be the issue with the engine Ticking noise, misfire or rough run and wh…
25-NA-100Service bulletinApr 18, 2025This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and regist…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIE0840 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIE0840 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIE0840 cover?

The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2025 Chevrolet Colorado, 2024 Chevrolet Colorado, 2025 GMC Canyon, 2024 GMC Canyon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 Vehicles: built after 1 Apr 2024 — the build date is on the certification label in the driver’s door jamb.