GM bulletin 24-NA-064
What it saysThis service bulletin advises the tech to re-program the ECM to correct a customer concern of the MIL Illuminated w/DTCs P0324 and/or P0116 Set. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Apr 2, 2024, received Apr 10, 2024, about the engine. It names 4 model years across Chevrolet and Buick (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Buick.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin advises the tech to re-program the ECM to correct a customer concern of the MIL Illuminated w/DTCs P0324 and/or P0116 Set.
Trouble codes it names: P0116 P0324
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-064 | Service bulletin | Apr 2, 2024 | 10252991 | PDF, 108 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
Buick 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 294 complaints with NHTSA since 2015. 205 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Chevrolet Trax, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 16,400 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care.
2024 Buick Envista · Electrical System · filed with NHTSA Apr 11, 2025
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur.
2024 Chevrolet Trax · Electrical System · filed with NHTSA Mar 25, 2024
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated.
2024 Buick Envista · Engine · filed with NHTSA May 14, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group74 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N242484750-02 | Warranty extension | Sep 1, 2026 | Special Coverage. Certain 2022 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condi… |
| N242450640-02 | Warranty extension | Sep 1, 2026 | Special Coverage. Certain 2021 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condi… |
| N232407740-03 | Warranty extension | Sep 1, 2026 | Special Coverage. Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the… |
| N252499670 | Service campaign | Oct 23, 2025 | Certain vehicles, equipped with a 1.4L engine, may have a condition that could cause the turbocharger to fail. If this condition occurs, th… |
| N242484750-01 | Warranty extension | Oct 20, 2025 | Special Coverage. Certain 2022 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condi… |
| N242450640-01 | Warranty extension | Oct 20, 2025 | Special Coverage. Certain 2021 model year Buick Encore GX and Chevrolet Trailblazer vehicles, equipped with a 1.2L engine, may have a condi… |
| N232407740-02 | Warranty extension | Oct 20, 2025 | Special Coverage. Certain 2020 model year Buick Encore GX vehicles, equipped with a 1.2L engine, may have a condition that could cause the… |
| PIE0831A | Service bulletin | Jun 5, 2025 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Malfunction Indi… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Buick, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-064 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-064 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24-NA-064 cover?
The manufacturer filed it against 4 model years across 2 brands (Chevrolet and Buick): 2024 Buick Encore, 2024 Buick Envista, 2024 Chevrolet Trailblazer, 2024 Chevrolet Trax. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.