Ram bulletin S2621000002
What it saysThe customer concern is Service Transmission, preventing the engine from shutting off. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Mar 19, 2026, received Mar 5, 2026, about the power train — 2 documents under this number: S2621000002 REV. A and 1 more. It names 8 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe customer concern is Service Transmission, preventing the engine from shutting off. NOTE: The transmission will actually be in Park and able to hold the vehicle, but the cluster display would indicate Neutral, preventing the engine from shutting off
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2621000002 REV. A | Service bulletin | Mar 19, 2026 | 11030263 | |
| S2621000002 | Service bulletin | Feb 25, 2026 | 11029773 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Ram 4500; 2026 Ram 4500; 2025 Ram 5500; 2026 Ram 5500.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 157 complaints with NHTSA since 2015. 35 of them name Power Train, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Purchased the truck new with 25 miles on it from the dealer. Within the first 2000 miles, I had a message pop up that said "Service Exhaust System See Dealer". I took it in to the dealer, they said it showed a random emission related code had popped up but was not currently active, so their recommendation was to clear it and see if it…
2026 Ram 3500 · Engine · filed with NHTSA Dec 23, 2025
I own a Ram 2500 (VIN: ) that has experienced a persistent and worsening rough idle. The engine shakes violently at idle, RPMs fluctuate unpredictably, and the vehicle feels as if it may stall. This occurs at stoplights, in traffic, and after warm-up. The vehicle has been taken to the dealership multiple times for this issue.
2026 Ram 2500 · Power Train · filed with NHTSA Feb 8, 2026
The contact owns a 2026 Ram 2500. The contact stated that on three occasions while driving, the vehicle lost power and stalled. The vehicle was towed to her residence. The vehicle was towed to the local dealer but was not diagnosed or repaired. A computer update was previously completed, but the failure recurred.
2026 Ram 2500 · Engine · filed with NHTSA May 12, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group65 other manufacturer communications filed against these Ram models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 114739 | Service bulletin | Sep 24, 2026 | TRANSMISSION KIT - WITH TORQUE CONVERTER |
| 08-302-26 | Service bulletin | Aug 1, 2026 | Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must… |
| 18-067-26 | Service bulletin | Jul 14, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle mus… |
| 18-066-26 | Service bulletin | Jul 8, 2026 | Seed Request Denied During Technicians may experience the following: SYMPTOM: ● The scan tool displays the message "Seed Request denied" whe… |
| 9100841 | Service bulletin | Jun 25, 2026 | HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or failure with the prop s… |
| 18-002-26 REV. B | Service bulletin | Jun 24, 2026 | Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may… |
| 21-039-26 | Service bulletin | May 8, 2026 | Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhi… |
| 21-029-26 REV. A | Service bulletin | May 1, 2026 | Flash: Transmission Control Module (TCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle m… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2621000002 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2621000002 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2621000002 cover?
The manufacturer filed it against 8 model years: 2026 Ram 2500, 2025 Ram 2500, 2026 Ram 3500, 2025 Ram 3500, 2025 Ram 4500, 2026 Ram 4500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.