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Manufacturer communication · Service bulletin

Ram bulletin S238A000041

What it saysThe Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48 NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Aug 12, 2023, received Oct 2, 2023, about the back over prevention. It names 5 model years (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

Kind Service bulletin Manufacturer date Aug 12, 2023 Received by NHTSA Oct 2, 2023 Components Back Over Prevention, Visibility/Wiper, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
S238A000041Service bulletinAug 12, 202310243161not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the camera for the 2022 1500 →

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Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 Ram 4500; 2022 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 987 complaints with NHTSA since 2015. 275 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2022 Ram 1500, the 17 owners who gave an odometer reading for Electrical System reported it at a median of 40,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

I was notified of the Particulate Matter (PM) Sensor not being installed in the exhaust aftertreatment system of my vehicle on a post delivery survey I received. The dealership's service department has no idea about this sensor not being installed by the factory, and the response from the letter stated there would be a recall soon to…

2022 Ram 2500 · Electrical System · filed with NHTSA Feb 17, 2023

The contact owns a 2022 Ram 3500. The contact stated that the vehicle was purchased brand new. The contact stated while driving at various speeds after the dealer had delivered the vehicle to him, he felt a significant buzzing sensation.

2022 Ram 3500 · Electrical System · filed with NHTSA Feb 14, 2023

Radio will randomly switch sources and volume and speakers. This is very distracting and could cause an accident

2022 Ram 1500 · Electrical System · filed with NHTSA May 28, 2022

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the back over prevention

Source: same model, same component group

18 other manufacturer communications filed against these Ram models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Ram list.

NumberKindDatedNHTSA’s summary
114283Warranty extensionAug 26, 2026***Recall Completion Prior to Sale of Vehicle***
114282Warranty extensionAug 26, 2026***Recall Completion Prior to Sale of Vehicle***
S2608000030Service bulletinJul 1, 2026Park Assist Unavailable Message Displayed in The Cluster
9100480Service bulletinJan 15, 2025Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the…
9100479Service bulletinJan 14, 2025Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If the…
S2523000001Service bulletinJan 6, 2025C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked.
S2423000049Service bulletinNov 15, 2024Blind Spot Warning Displayed On Instrument Cluster. Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Moun…
9100414Service bulletinSep 25, 2024Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors. If…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram S238A000041 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the S238A000041 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does S238A000041 cover?

The manufacturer filed it against 5 model years: 2022 Ram 1500, 2022 Ram 2500, 2022 Ram 3500, 2022 Ram 4500, 2022 Ram 5500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.