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Manufacturer communication · Service bulletin

Ram bulletin 08-171-26

What it saysLoss Of Cabin Heating Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0615 - Lost Communication… NHTSA’s full summary ↓

Ram filed this with NHTSA as a service bulletin dated Apr 21, 2026, received Apr 29, 2026. It names 8 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Loss Of Cabin Heating Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U0615 - Lost Communication With Engine Coolant Bypass Valve "A". ● U11E9 - Lost Communication With AGS. Customer may also comment on the following: ● Loss of cabin heating This bulletin involves applying grease to the 3 way valves wire harness connector or, if necessary, the replacement of both the wire harness and the 3 way valve

Trouble codes it names: U0615 U11E9

Kind Service bulletin Manufacturer date Apr 21, 2026 Received by NHTSA Apr 29, 2026 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
08-171-26Service bulletinApr 21, 202611031666not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2025 Ram 4500; 2026 Ram 4500; 2025 Ram 5500; 2026 Ram 5500.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Ram files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 157 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 08-171-26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 08-171-26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 08-171-26 cover?

The manufacturer filed it against 8 model years: 2026 Ram 2500, 2025 Ram 2500, 2026 Ram 3500, 2025 Ram 3500, 2025 Ram 4500, 2026 Ram 4500 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.