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Home›Bulletins›Jeep› 18-076-24
Manufacturer communication · Service bulletin

Jeep bulletin 18-076-24

What it says"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs)… NHTSA’s full summary ↓

Jeep filed this with NHTSA as a service bulletin dated Oct 4, 2024, received Oct 8, 2024, about the power train. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P2002 - Diesel Particulate Filter Flow Resistance Monitoring Too High Level 2 Component Or System Operation Obstructed Or Blocked.** ● Oil change service light comes on at 15,000km (9,321 Miles). The actual maintenance interval for the Australian market is 20,000km (12,427 Miles). ● ""DEF Low Refill Soon"" message will appear in the Instrument Panel Cluster (IPC). ● Engine power output is lower than expected when applying the throttle. **Customers may also comment on the following: ● Vehicle will go to limp-in mode.** This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software."

Trouble codes it names: P2002

Kind Service bulletin Manufacturer date Oct 4, 2024 Received by NHTSA Oct 8, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
18-076-24Service bulletinOct 4, 202411008754PDF, 137 KB

What the document itself lists

Labour operations and the time the manufacturer allows

OperationDescriptionTime
18-19-06-AHInspect Powertrain Control Module (PCM)0.1 hrs
18-19-06-AIInspect and Reprogram Powertrain Control Module (PCM)0.2 hrs

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 46 complaints with NHTSA since 2015. 6 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2023 Jeep Compass. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle jerked. The contact heard a whining sound when the transmission shifted. The vehicle was taken to the dealer however, the failure could not be duplicated.

2023 Jeep Compass · Power Train · filed with NHTSA Jul 1, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

37 other manufacturer communications filed against the Jeep Compass under the same component group (power train), newest first. The eight newest are listed; the rest are on the Jeep list.

NumberKindDatedNHTSA’s summary
21-063-26Service bulletinSep 25, 2026Not applicable to vehicles built for US market. Fault Code P120F-00 Present In Hybrid The vehicle may illuminate the Malfunction Indicator L…
21-061-26Service bulletinSep 25, 2026Not applicable to vehicles built for US market. Park Lock Piston Leaking Customers may comment on the following: SYMPTOM: ● Power loss - jer…
21-042-26Service bulletinSep 19, 2026Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the fol…
21-059-26Service bulletinAug 4, 2026Not applicable to vehicles built for US market. Gear Changing Issue The customer must describe the following: SYMPTOM: ● Poor driveability/s…
21-058-26Service bulletinJul 21, 2026Transmission Oil Pump - Service Transmission Message Customers must experience a Malfunction Indicator Lamp (MIL) illumination, and the vehi…
21-050-26Service bulletinJun 6, 2026Not applicable to vehicles built for US market. Vehicle Will Not Start With Display Of The Message "Electric Traction System Fault" Customer…
21-048-26Service bulletinJun 3, 2026Not applicable to vehicles built for US market. No Switching To Electric Mode The customer must describe the following: ● Vehicle not switch…
21-046-26Service bulletinJun 3, 2026Not applicable to vehicles built for US market. Time To Change From Reverse Gear To Drive Gear Excessive Customers may experience the follow…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Jeep 18-076-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 18-076-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 18-076-24 cover?

The manufacturer filed it against 1 model year: 2023 Jeep Compass. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.