Jeep bulletin 08-017-25 REV. A
What it says"Driver Door Seat Massage Switch Inoperative Customers may comment on the following: The seat massage switch located on the driver door does not work. NHTSA’s full summary ↓
Jeep filed this with NHTSA as a service bulletin dated Jan 30, 2025, received Jan 28, 2025, about the electrical system — 2 documents under this number: 08-017-25 and 1 more. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Driver Door Seat Massage Switch Inoperative Customers may comment on the following: ● The seat massage switch located on the driver door does not work. (Seat massage system still operates via the radio). This bulletin involves inspecting the left front door seat massage switch operation and possibly replacing the left front door wiring harness."
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-017-25 REV. A | Service bulletin | Jan 30, 2025 | 11013577 | PDF, 2,405 KB |
| 08-017-25 | Service bulletin | Jan 24, 2025 | 11013155 | PDF, 2,404 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 68599507AB | Wiring, Front Door, Left | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 08-90-45-98 | Inspect Left Front Seat Massage Operation | 0.2 hrs |
| 08-90-45-99 | Inspect and Replace Left Front Door Wiring Harness | 1.1 hrs |
Read by machine from the document NHTSA serves (18 pages), read Sep 30, 2026. A part number is shown only where it matches Jeep’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 421 complaints with NHTSA since 2015. 186 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Jeep Grand Cherokee, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
Infotainment system glitch Screen blacks out Auto start/stop doesn’t work Key fobs glitch Vehicle jerks (I’m guessing it’s sensing something that isn’t there, but no one seems to know) Doors unlock themselves Alerts “key fob not detected” while driving and while parked
2025 Jeep Grand Cherokee · Electrical System · filed with NHTSA Jul 3, 2026
The contact owns a 2024 Jeep Grand Cherokee 4XE. The contact stated that upon starting the vehicle, the "Service Hybrid System" message was displayed and the air conditioning system failed to operate.
2024 Jeep Grand Cherokee · Electrical System · filed with NHTSA Aug 21, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group300 other manufacturer communications filed against the Jeep Grand Cherokee under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Jeep list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-221-26 | Service bulletin | Sep 23, 2026 | R1H Radio U41.10 USB Software Update Customers may experience one or more of the following: ● FCW OFF light ON with no DTCs and can't turn o… |
| 9100905 | Service bulletin | Sep 10, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| OTHERDOC_183 | Other | Sep 8, 2026 | Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following: - Navigation Stabilit… |
| 9100902 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100891 | Service bulletin | Aug 28, 2026 | Display Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Cont… |
| 114268 | Service bulletin | Aug 27, 2026 | TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB |
| 114265 | Service bulletin | Aug 27, 2026 | TRANSMITTER KIT & TRANSMITTER - INTEGRATED KEY FOB |
| S2623000001 | Service bulletin | Aug 26, 2026 | Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Jeep, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Jeep 08-017-25 REV. A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-017-25 REV. A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 08-017-25 REV. A cover?
The manufacturer filed it against 2 model years: 2025 Jeep Grand Cherokee, 2024 Jeep Grand Cherokee. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built 22 Apr 2024 – 28 Aug 2024 — the build date is on the certification label in the driver’s door jamb.