Dodge bulletin 08-265-26
What it saysGlobal Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble Codes (DTCs): B22A9-96 - ECU Internal… NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Jul 3, 2026, received Jul 8, 2026, about the electrical system. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Global Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the SYMPTOM: following Diagnostic Trouble Codes (DTCs): ● B22A9-96 - ECU Internal Performance-Component Internal Failure. ● B1560-11 - Cellular Antenna 1-Circuit Short To Ground. ● B1560-13 - Cellular Antenna 1-Circuit Open. ● B1561-11 - Cellular Antenna 2-Circuit Short To Ground. ● B1561-13 - Cellular Antenna 2-Circuit Open. ● B1562-14 - GPS Antenna-Circuit Short To Ground Or Open. Customers may also experience the following: ● "UConnect Box Requires Service" Message in Radio Display.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-265-26 | Service bulletin | Jul 3, 2026 | 11034903 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 13 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
"Service Shifter" alert came on at about 2250 miles and engine light came on about 100 miles later . Dodge service at dealership looked at and could not determine issues, lights did not illuminate in their care. Picked up my car after service and both service shifter and engine lights came back on
2026 Dodge Durango · Electrical System · filed with NHTSA Jun 10, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group78 other manufacturer communications filed against the Dodge Durango under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Dodge list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 9100900 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| OTHERDOC_182 | Other | Sep 8, 2026 | Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stabilit… |
| 08-296-26 | Service bulletin | Jul 28, 2026 | Global Telematics Box (TBM) Firmware Over Customers must experience a Malfunction Indicator Lamp (MIL) illumination and one or more of the S… |
| 08-294-26 | Service bulletin | Jul 25, 2026 | Telematics Box Module (TBM) Firmware Over The Air Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle… |
| 08-290-26 | Service bulletin | Jul 22, 2026 | Flash: Radio Frequency Hub Module (RFHM) Updates The following software enhancements are available: SYMPTOM: ● Update to the RFHM software t… |
| S2508000025 REV. A | Service bulletin | Jul 6, 2026 | Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--) |
| 08-256-26 | Service bulletin | Jul 1, 2026 | Uconnect® Screen Turns Blank Or Black Customers may experience the following: SYMPTOM: ● The Uconnect® screen display goes blank/black at ti… |
| 9100848 | Service bulletin | Jun 25, 2026 | If the Driver/Passenger Seat Adjsuter Switch is inoperable, seat back will not move or seat moves on its own: 1.Which function is not operat… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 08-265-26 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-265-26 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 08-265-26 cover?
The manufacturer filed it against 1 model year: 2026 Dodge Durango. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or before 20 Jul 2026 — the build date is on the certification label in the driver’s door jamb.