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Manufacturer communication · Service bulletin

Chrysler bulletin 18-089-24

What it says"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs)… NHTSA’s full summary ↓

Chrysler filed this with NHTSA as a service bulletin dated Dec 19, 2024, received Jan 3, 2025, about the power train. It names 1 model year (2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0420 - Catalyst System Efficiency Below Threshold Bank 1. ● P0430 - Catalyst System Efficiency Below Threshold Bank 2.** ● P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. This bulletin involves reprogramming the PCM with the latest available software."

Trouble codes it names: P0420 P0430 P0456

Kind Service bulletin Manufacturer date Dec 19, 2024 Received by NHTSA Jan 3, 2025 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
18-089-24Service bulletinDec 19, 202411012184PDF, 133 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
18-19-06-ECModule, Powertrain Control (PCM) - Reprogram0.2 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chrysler’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 60 complaints with NHTSA since 2015.

when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE.

2019 Chrysler 300 · Power Train · filed with NHTSA Jan 7, 2022

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

13 other manufacturer communications filed against the Chrysler 300 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chrysler list.

NumberKindDatedNHTSA’s summary
S2621000003Service bulletinMar 9, 2026The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models: 845RE, 8HP45, 850RE, 8…
21-009-25 REV. BService bulletinJul 4, 2025"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at least 11,26…
9100570Service bulletinMay 12, 2025"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason f…
9100390 Rev 1Service bulletinMar 17, 2025D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output S…
21-039-24 REV. HService bulletinDec 14, 2024"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may fin…
9100390 Rev1Service bulletinJul 17, 2024D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified the Carrier Output S…
9100344Service bulletinMay 7, 2024"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve body replacement."
2100624Service bulletinJan 10, 2024Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further inv…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler 18-089-24 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 18-089-24 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 18-089-24 cover?

The manufacturer filed it against 1 model year: 2019 Chrysler 300. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.