Chrysler bulletin 08-253-24
What it says"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more… NHTSA’s full summary ↓
Chrysler filed this with NHTSA as a service bulletin dated Dec 13, 2024, received Dec 18, 2024, about the electrical system. It names 1 model year (2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0A78 - Drive Motor A Inverter Performance. ● P0A79 - Drive Motor B Inverter Performance.** ● P0A33 - Drive Motor B Temperature Sensor 1 Circuit High. ● P0A2D - Sensor Power Supply 1 Circuit High ● P215B - Vehicle Speed Output Shaft Speed Correlation. ● P0C4A - Drive Motor A Inverter Over Temperature. ● P0E15 - Hybrid-Ev Battery Pack Coolant Heater A Control Performance. ● P1AFE - MCPB Improper Shut Down. ● P1AF8 - MCPA Control Module Shutdown Performance. ● P0513 - Invalid Skim Key. ● U151A-87 - Hybrid Control Processor Secret Code-Missing Message. Customers may also experience one or more of the following: ● **Message on Instrument Cluster stating: ""Vehicle shutting down in two minutes"".** ● The scheduled charging does not occur on desired schedule. ● Vehicle does not start when pushing ignition switch with no MIL for DTCs P1AFE and P1AF8 (pending DTCs). ● Vehicle does not start when pushing ignition switch with DTCs P0513 and U151-A87 (stored or active). ● Scheduled charging start/end does not align with displayed time (ex: 12:05 pm end time on radio, but charging ends at 12:06 pm). ● Scheduled charging does not start following a power outage. ● Scheduled Cabin Conditioning (SCC) feature will not function properly if they schedule the departure time in between 50 minutes to 480 minutes at extreme cold ambient temps below -24°C (-11 °F). ● “Charge Now” soft button does not always work. ● The vehicle will get a rough engine spin-down, and then “Service Charging System” warning and shutdown if the vehicle is quickly re-cranked after the initial key crank. ● Unable to pass a smog check for certain states that require no DTCs present (stored or active). ● Vehicle shutdown (MIL set) if the acceleration pedal is 100% and the vehicle is on ice. ● Vehicle may not have a successful second remote start if customer happens to request it immediately after first remote start without letting the vehicle sleep while at low High Voltage (HV) battery State of Charge (SOC). ● Vehicle may not achieve propulsion through a cold key crank if the HV battery was not conditioned using thermal periodic wake-up feature
Trouble codes it names: P0513 P0A33 P0A78 P0A79 P1AF8 P1AFE
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-253-24 | Service bulletin | Dec 13, 2024 | 11011916 | PDF, 139 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 18-19-86-BC | Processor, Hybrid Control (HCP/AHCP) - Reprogram | 0.3 hrs |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Chrysler’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 398 complaints with NHTSA since 2015. 165 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2021 Chrysler Pacifica, the 16 owners who gave an odometer reading for Electrical System reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the roadway. The vehicle was restarted but failed to accelerate as intended. The contact stated that the vehicle was not able to exceed 3 MPH.
2021 Chrysler Pacifica · Electrical System · filed with NHTSA Dec 13, 2023
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group159 other manufacturer communications filed against the Chrysler Pacifica under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-342-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-188-26 | Service bulletin | Sep 25, 2026 | Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding… |
| 08-338-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-337-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-336-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-335-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 08-334-26 | Service bulletin | Sep 19, 2026 | Flash: Integrated Dual Charge Module (IDCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicl… |
| 9100900 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chrysler 08-253-24 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-253-24 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 08-253-24 cover?
The manufacturer filed it against 1 model year: 2021 Chrysler Pacifica. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.