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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 25-NA-073

What it saysThis technical bulletin provides Approach Lighting Exterior and Interior Operation information and procedures. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Mar 28, 2025, received Apr 29, 2025, about the exterior lighting. It names 5 model years across Chevrolet, GMC and Buick (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides Approach Lighting Exterior and Interior Operation information and procedures.

Kind Service bulletin Manufacturer date Mar 28, 2025 Received by NHTSA Apr 29, 2025 Components Exterior Lighting

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-NA-073Service bulletinMar 28, 202511017289PDF, 120 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2087038Approach Lighting Confirmation0.1 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Buick 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 479 complaints with NHTSA since 2015. 10 of them name Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The driver and infotainment center is so dim during the day that it is dangerous to drive the vehicle. I have taken the vehicle in to the dealer 3 times and each time the dealer indicates that there doesn't appear to be a problem, but at no time to my knowledge have they taken the vehicle out into the sunlight, There have been 2 Software…

2025 GMC Acadia · Exterior Lighting · filed with NHTSA Jul 21, 2025

Rear driver's side brake light/turn signal is out. This is the second time in under a year. Local GMC dealer is not able to replace it within a reasonable amount of time causing a safety issue. This is a well known issue to GMC which is why the part is on back order. No other dealers in my area have the part in stock

2024 GMC Acadia · Exterior Lighting · filed with NHTSA Jul 21, 2025

My 2025 Acadia Denali's Main tablet sized screen is impossible to view in bright daylight. This screen has controls for most of the vehicle's settings. If I want to change something such as the temperature setting, I can't see the proper button.

2025 GMC Acadia · Exterior Lighting · filed with NHTSA Jul 8, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

16 other manufacturer communications filed against these GM models under the same component group (exterior lighting), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
25-NA-074Service bulletinSep 4, 2025Some customers may comment on rear body structure stop lamp or rear closure signal lamp may be totally inoperative or staying illuminated.
23-NA-086Service bulletinFeb 12, 2025This informational bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
01-08-42-001QService bulletinJan 27, 2025This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
PIT6308Service bulletinDec 17, 2024This Preliminary information communicates information about if the rear tail lamp is inoperative to cycle the fuse. If the tail lamp is work…
PIE0801DService bulletinDec 5, 2024This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the right and/or lef…
PIT6238CService bulletinNov 22, 2024This Preliminary information communicates information about if the rear tail lamp is inoperative to cycle the connector at the tail lamp. If…
PIE0801CService bulletinNov 6, 2024This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer lis…
PIE0801BService bulletinOct 25, 2024This engineering informational bulletin is requesting information from technicians to perform the check list provided and contact the engine…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 25-NA-073 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25-NA-073 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25-NA-073 cover?

The manufacturer filed it against 5 model years across 3 brands (Chevrolet, GMC and Buick): 2025 Buick Enclave, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2025 GMC Acadia, 2024 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.