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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 24-NA-243

What it saysThis technical bulletin provides repair information to correct a customer concern of Engine RPO LK0 with DTC P062B Set. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Oct 30, 2024, received Dec 5, 2024, about the engine. It names 6 model years across Chevrolet, GMC and Buick (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Buick.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides repair information to correct a customer concern of Engine RPO LK0 with DTC P062B Set.

Trouble codes it names: P062B

Kind Service bulletin Manufacturer date Oct 30, 2024 Received by NHTSA Dec 5, 2024 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-243Service bulletinOct 30, 202411011384PDF, 835 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2888048Reprogram the Powertrain Control Module for DTC P062B0.3 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 6 model years this bulletin names have filed 486 complaints with NHTSA since 2015. 157 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

My Traverse prompted me to do an update - I did- and all my cameras stopped working- took to dealership - they tried to do a Manuel update and locked up the whole system- and the USB’s stopped working - 4 weeks later waiting on new system and no answer in site for when parts will be in - contacted GM and they escalated issue - told to be…

2025 Chevrolet Traverse · Electrical System · filed with NHTSA Jul 22, 2025

Owned brand new vehicle for 48 hours. Fuel injector failure on cylinder 4 at 120 miles on the dash. Check engine light was on. Vehicle is currently at dealership. Engine unreliable/unsafe. Dealer confirmed. Dealer stated up to 10 days waiting on parts. Unknown if further damage has been caused. Wife states vehicle had a rough idle.

2025 Chevrolet Traverse · Engine · filed with NHTSA Mar 15, 2025

bought car brand new at 427 miles car started bucking shaking pulsating while driving bought to brennen gmc plattsburgh ny at 811 mile did same thing but worse brought back to dealership they put camshaft actuater and solenoid in at 6041 mile car was motor started knocking stalling controlable in traffic back at shop

2025 GMC Acadia · Engine · filed with NHTSA Aug 23, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

87 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262546590-01Service campaignJul 15, 2026Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp…
N252540910Service campaignFeb 25, 2026Service Update. Certain vehicles listed above may have a condition in which a quality issue with the engine was identified. Dealers will re…
N252508350Service campaignOct 21, 2025Certain vehicles listed above, may have a condition that could cause the engine coolant thermostat to open at a lower temperature than inten…
N252503850Warranty extensionJun 10, 2025Special Coverage. Certain vehicles listed above may have a condition that could cause the mounting bracket on the front exhaust pipe to sep…
00-06-01-026RService bulletinJun 5, 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
25-NA-132Service bulletinMay 17, 2025This bulletin provides a procedure to verify a noise and replace the oil pump shaft assembly if the gears of the pump and balance shaft are…
24-NA-201Service bulletinMay 16, 2025This bulletin provides a procedure to replace the oil pump due to a loose drive pump gear not pressed on the pump shaft.
23-NA-153Service bulletinMay 15, 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Buick, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 24-NA-243 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-243 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24-NA-243 cover?

The manufacturer filed it against 6 model years across 3 brands (Chevrolet, GMC and Buick): 2025 Buick Enclave, 2024 Buick Enclave, 2025 Chevrolet Traverse, 2024 Chevrolet Traverse, 2025 GMC Acadia, 2024 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.