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Manufacturer communication · Service bulletin · 3 brands

GM bulletin 24-NA-203

What it saysThis service bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation in Super Cruise Mode. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Sep 19, 2024, received Oct 29, 2024, about the electrical system. It names 8 model years across Chevrolet, GMC and Cadillac (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This service bulletin provides repair information to correct a customer concern of Steering Wheel Oscillation in Super Cruise Mode.

Kind Service bulletin Manufacturer date Sep 19, 2024 Received by NHTSA Oct 29, 2024 Components Electrical System, Forward Collision Avoidance, Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24-NA-203Service bulletinSep 19, 202411009450PDF, 837 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2887968Image Processing Module Reprogramming for Steering Wheel Oscillation with Super…0.5 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the adaptive cruise control for the 2024 Suburban →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 8 model years this bulletin names have filed 1,408 complaints with NHTSA since 2015. 246 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I've had my 2023 Tahoe for 15 months, purchased Dec. 2023 Issue #1. Dash message on start up " Restraint System Needs Service". I noticed small lights overhead (buttons for tail gate, sun roof, reading lamps) were off. I pressed some of them, and dash message went away, and lights came on. Everything worked fine.

2023 Chevrolet Tahoe · Electrical System · filed with NHTSA Mar 2, 2024

The engine light comes on and then the rpm's drop to 35 and a notification comes up that says "reduced acceleration. driving with caution". If I stop and turn of the vehicle and restart the rpm's will be better but the truck still seems to have a difficult time increasing in rpm's and accelerating gears.

2024 Chevrolet Suburban · Electrical System · filed with NHTSA Aug 18, 2025

Today while exiting an off ramp. I stopped for traffic signal. Truck immediately lost power and shifted to neutral. I placed my 4 ways 1. Put the people back in park restarted the ignition truck fired up. This is concerning as i've never had a vehicle with five thousand miles brand new shut off on me

2024 GMC Yukon · Electrical System · filed with NHTSA Mar 15, 2025

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

194 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
25-NA-153Service bulletinJun 5, 2025This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
25-NA-044Service bulletinMay 14, 2025This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 24-NA-203 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24-NA-203 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24-NA-203 cover?

The manufacturer filed it against 8 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2024 Chevrolet Suburban, 2023 Chevrolet Suburban, 2024 Chevrolet Tahoe, 2023 Chevrolet Tahoe and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.