Ram bulletin S2623000027
What it saysPower Tailgate Not Closing, Not Opening, Inoperative, Incorrect Ajar Status On Cluster. NHTSA’s full summary ↓
Ram filed this with NHTSA as a service bulletin dated Apr 22, 2026, received Apr 29, 2026, about the structure. It names 4 model years (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPower Tailgate Not Closing, Not Opening, Inoperative, Incorrect Ajar Status On Cluster.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| S2623000027 | Service bulletin | Apr 22, 2026 | 11031686 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 540 complaints with NHTSA since 2015.
I purchased this truck in November 2025. While in the service department for an unrelated repair (software update), a body panel defect was noticed and reported to me. The “uniside” panel on the driver side of the truck there is a split in the metal that should have never made it through the factory or especially to the dealership for a…
2026 Ram 1500 · Structure · filed with NHTSA Jan 23, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group75 other manufacturer communications filed against these Ram models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Ram list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-048-26 | Service bulletin | Sep 26, 2026 | Not applicable to vehicles built for US market. Multi-function Tailgate Requires High Closing Effort Customers may comment on the following:… |
| 9100901 | Service bulletin | Sep 8, 2026 | Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100892 | Service bulletin | Sep 2, 2026 | Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative. |
| 9100886 | Service bulletin | Aug 28, 2026 | Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power… |
| 08-315-26 | Service bulletin | Aug 20, 2026 | Flash: Integrated Trailer Control Module (ITCM) Update Customers may experience the following: SYMPTOM: ● 'Check Trailer Turn Lamp' message… |
| S2608000033 | Service bulletin | Jul 17, 2026 | Cluster Message “To Operate Tailgate Shift to Park” Vehicle is In Park |
| 9100803 | Service bulletin | Jul 6, 2026 | Front Fog Lamp RT 1) If the lamp contains moisture, do not replace it immediately. Turn the fog lamp on for one hour and inspect it afterwar… |
| 08-195-26 | Service bulletin | Jun 30, 2026 | Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ram, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ram S2623000027 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the S2623000027 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does S2623000027 cover?
The manufacturer filed it against 4 model years: 2026 Ram 1500, 2025 Ram 1500, 2026 Ram 2500, 2025 Ram 2500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.