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Manufacturer communication · Service bulletin

Ram bulletin 109614

Ram filed this with NHTSA as a service bulletin dated Jan 13, 2026, received Jan 21, 2026, about the engine. It names 6 model years (2016–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

STARTER - ENGINE

Kind Service bulletin Manufacturer date Jan 13, 2026 Received by NHTSA Jan 21, 2026 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
109614Service bulletinJan 13, 202611027731not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ram 109614 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 109614 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 109614 cover?

The manufacturer filed it against 6 model years: 2021 Ram ProMaster, 2020 Ram ProMaster, 2019 Ram ProMaster, 2018 Ram ProMaster, 2017 Ram ProMaster, 2016 Ram ProMaster. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.