⌘K
HomeBulletinsLincoln TSB 25-2570
Manufacturer communication · Service bulletin

Lincoln bulletin TSB 25-2570

Lincoln filed this with NHTSA as a service bulletin dated Nov 26, 2025, received Dec 1, 2025, about the electrical system. It names 18 model years (2016–2019). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to:  Display operation concerns  Navigation inoperative  Voice recognition concerns  Phone connection issues  Dropped phone connections  Applink related performance  Travel Link not present or showing incorrect traffic  Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.

Kind Service bulletin Manufacturer date Nov 26, 2025 Received by NHTSA Dec 1, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
TSB 25-2570Service bulletinNov 26, 202511025837not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Lincoln TSB 25-2570 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the TSB 25-2570 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does TSB 25-2570 cover?

The manufacturer filed it against 18 model years: 2018 Lincoln Continental, 2017 Lincoln Continental, 2019 Lincoln MKC, 2018 Lincoln MKC, 2017 Lincoln MKC, 2016 Lincoln MKC and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.