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Manufacturer communication · Service campaign

GMC service campaign N252503100

GMC filed this with NHTSA as a service campaign dated May 6, 2025, about the unknown or other. It names 6 model years (2022–2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

On certain vehicles listed above, the 12V Battery Negative Cable was erroneously labeled with a First Responder Emergency Cut Loop label. Dealers are to inspect and ensure that the High Voltage Service Lockout Harness has the Emergency Cut Loop label installed and the 12V Battery Negative Cable does not have the Emergency Cut Loop label installed.

Manufacturer campaign id N252503100 Kind Service campaign Manufacturer date May 6, 2025 Received by NHTSA May 6, 2025 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
N252503100Service campaignMay 6, 202511017910

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N252503100 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252503100 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252503100 cover?

The manufacturer filed it against 6 model years: 2025 GMC Hummer EV, 2024 GMC Hummer EV, 2023 GMC Hummer EV, 2025 GMC Sierra, 2024 GMC Sierra, 2022 GMC Hummer EV Pickup. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.