⌘K
HomeBulletinsAcura B23-009
Manufacturer communication · Service bulletin

Acura bulletin B23-009

Acura filed this with NHTSA as a service bulletin dated Apr 20, 2023, received Mar 18, 2023, about the engine and engine cooling — 2 documents under this number. It names 12 model years (2016–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Service Bulletin - The engine will not crank on the initial startup attempt after the vehicle has been exposed to precipitation and then freezing temperatures. Water can enter the starter motor. In cold temperatures the water can freeze, preventing the starter motor from cranking the engine.

Kind Service bulletin Manufacturer date Apr 20, 2023 Received by NHTSA Mar 18, 2023 Components Engine And Engine Cooling First dated Mar 1, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B23-009Service bulletinApr 20, 202310235126not yet checked
B23-009Service bulletinMar 1, 202310232965not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura B23-009 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B23-009 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does B23-009 cover?

The manufacturer filed it against 12 model years: 2023 Acura MDX, 2022 Acura MDX, 2020 Acura MDX, 2019 Acura MDX, 2018 Acura MDX, 2017 Acura MDX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.