GMC service campaign N242446290
GMC filed this with NHTSA as a service campaign dated Jun 13, 2024, received May 13, 2024, about the unknown or other — 3 documents under this number. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationUpcoming Service Update - Effective immediately, certain 2024 model year Buick Encore GX, Cadillac XT4, XT5, XT6, Chevrolet Blazer, Trailblazer, Traverse, Traverse Limited, GMC Acadia and Terrain vehicles have been placed in Incomplete Remedy Not Available status in IVH. These VINs are in transit or in new vehicle inventory. Some of these vehicles may have a condition in which the clutch backing plate retaining ring and/or the clutch piston retaining ring inside the transmission are out of specification. The upcoming Service Update Bulletin number is N242446290. GM will be releasing the service bulletin and service procedure in the near future. All product field actions, including the upcoming Service Update Bulletin must be completed before delivering these vehicles to customers. Involved vehicles must be held until further notice. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will be updated with a VIN Status as “Incomplete Remedy Not Available� on May 13, 2024. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. When we have a sufficient quantity of parts available the bulletin will be released and vehicles can be repaired. We expect to have more information in the near future. END OF MESSAGE
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| N242446290 | Service campaign | Jun 13, 2024 | 11001649 |
| N242446290 | Service campaign | May 30, 2024 | 11000565 |
| N242446290 | Other | May 13, 2024 | 11000077 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is GMC N242446290 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242446290 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242446290 cover?
The manufacturer filed it against 2 model years: 2024 GMC Acadia, 2024 GMC Terrain. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.