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Manufacturer communication · Service campaign

Cadillac service campaign N232433891

Cadillac filed this with NHTSA as a service campaign dated May 16, 2024, about the engine. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program - Various vehicle makes and models listed may have a condition in which the transmission case leaks fluid due to porosity around a mount bolt hole. Dealers will replace the transmission case.

Kind Service campaign Manufacturer date May 16, 2024 Received by NHTSA May 16, 2024 Components Engine, Fuel/Propulsion System, Power Train, Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232433891Service campaignMay 16, 202411000178not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac N232433891 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232433891 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N232433891 cover?

The manufacturer filed it against 3 model years: 2024 Cadillac XT4, 2024 Cadillac XT5, 2024 Cadillac XT6. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.