Mercedes-Maybach service campaign 2024080001
Mercedes-Maybach filed this with NHTSA as a service campaign dated Sep 20, 2024, received Sep 23, 2024, about the unknown or other. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2024 EQS (296 platform) vehicles, the supplementary booklet for the digital key was not included with the vehicle. Consequently, the digital key cannot be activated and as a result, it will become invalid and non-functional. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will add the supplementary booklet.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2024080001 | Service campaign | Sep 20, 2024 | 11007955 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2024 Mercedes-Maybach EQS SUV 680 4MATIC.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Maybach 2024080001 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 2024080001 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 2024080001 cover?
The manufacturer filed it against 1 model year: 2024 Mercedes-Maybach EQS SUV 680 4MATIC. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.