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Manufacturer communication · Service campaign

GMC service campaign N262558680

GMC filed this with NHTSA as a service campaign dated Sep 1, 2026, received Aug 13, 2026, about the seats — 2 documents under this number. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program. Certain vehicles listed above may have a condition in which the 3rd row head restraints may not lock in the upright position, or may not release from the upright position. Dealers will replace the 3rd row head restraints.

Manufacturer campaign id N262558680 Kind Service campaign Manufacturer date Sep 1, 2026 Received by NHTSA Aug 13, 2026 Components Seats, Unknown Or Other First dated Aug 13, 2026

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N262558680Service campaignSep 1, 202611036548PDF, 79 KB
N262558680Service campaignAug 13, 202611036186PDF, 280 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N262558680 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N262558680 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N262558680 cover?

The manufacturer filed it against 1 model year: 2024 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.