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Manufacturer communication · Service campaign

GMC service campaign N252508340

GMC filed this with NHTSA as a service campaign dated Sep 16, 2025, about the engine. It names 1 model year (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain vehicles may have a condition that could cause the engine coolant control valve to fail. If this condition were to occur, the Malfunction Indicator Lamp (Check Engine Light) will illuminate and a diagnostic trouble code will set. Additionally in some cases, the engine cooling fans may run after the engine is switched off. Dealers are to replace the coolant control valve as necessary. The repairs will be made at no charge to the customer.

Manufacturer campaign id N252508340 Kind Service campaign Manufacturer date Sep 16, 2025 Received by NHTSA Sep 16, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA id
N252508340Service campaignSep 16, 202511023151

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N252508340 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N252508340 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252508340 cover?

The manufacturer filed it against 1 model year: 2023 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.