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Manufacturer communication · Service campaign

GMC service campaign N242470190

GMC filed this with NHTSA as a service campaign dated Dec 9, 2024, about the electrical system. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program - Certain vehicles may have been built with a Serial Data Gateway Module (SDGM) that is incompatible with the vehicle’s software. Dealers will replace the SDGM.

Manufacturer campaign id N242470190 Kind Service campaign Manufacturer date Dec 9, 2024 Received by NHTSA Dec 9, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
N242470190Service campaignDec 9, 202411011700

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is GMC N242470190 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242470190 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242470190 cover?

The manufacturer filed it against 1 model year: 2024 GMC Hummer EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.