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HomeBulletinsFreightliner MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT
Manufacturer communication · Service campaign

Freightliner service campaign MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT

Freightliner filed this with NHTSA as a service campaign dated Jun 26, 2024, received Jul 4, 2024, about the power train — 1 document under this number: VS3VERGET. It names 4 model years (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This is to notify you of a Service Campaign to Replace the Rear Transmission Mount on approximately 76 MY 2023 Sprinter Vans. MBAG has determined that the rear transmission mount was not installed per production specifications. As a precautionary measure, MBUSA will replace the rear transmission mount and necessary hardware on the affected vehicles.

Manufacturer campaign id MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT Kind Service campaign Manufacturer date Jun 26, 2024 Received by NHTSA Jul 4, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
VS3VERGETService campaignJun 26, 202411003186not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2023 Freightliner Sprinter 1500; 2023 Freightliner Sprinter 2500; 2023 Freightliner Sprinter 3500; 2023 Freightliner Sprinter 4500.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Freightliner MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does MB LAUNCH (SC) NCU-VS3VERGET REPLACE REAR TRANSMISSION MOUNT cover?

The manufacturer filed it against 4 model years: 2023 Freightliner Sprinter 1500, 2023 Freightliner Sprinter 2500, 2023 Freightliner Sprinter 3500, 2023 Freightliner Sprinter 4500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.