Freightliner bulletin 24V5497749
Freightliner filed this with NHTSA as a over-the-air update dated Oct 6, 2025, received Nov 4, 2025, about the unknown or other. It names 5 model years (2020–2021). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. DVUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restrictions. The new software will become active after the vehicle's ignition cycle.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| 24V5497749 | Over-the-air update | Oct 6, 2025 | 11024927 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2020 Freightliner Sprinter (VS30); 2021 Freightliner Sprinter 1500; 2021 Freightliner Sprinter 2500; 2021 Freightliner Sprinter 3500; 2021 Freightliner Sprinter 4500.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Freightliner 24V5497749 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the 24V5497749 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 24V5497749 cover?
The manufacturer filed it against 5 model years: 2020 Freightliner Sprinter (VS30), 2021 Freightliner Sprinter 1500, 2021 Freightliner Sprinter 2500, 2021 Freightliner Sprinter 3500, 2021 Freightliner Sprinter 4500. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.