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Manufacturer communication · Service campaign

Cadillac service campaign N242441560

Cadillac filed this with NHTSA as a service campaign dated Oct 1, 2024, about the unknown or other. It names 6 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program. Certain vehicles equipped with Super Cruise require high-definition road maps to be updated frequently. This ensures the vehicle is current with road changes and any additional Super Cruise approved mapped roads. Dealers will reprogram the automated driving mapping control module.

Manufacturer campaign id N242441560 Kind Service campaign Manufacturer date Oct 1, 2024 Received by NHTSA Oct 1, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242441560Service campaignOct 1, 202411008173not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac N242441560 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242441560 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242441560 cover?

The manufacturer filed it against 6 model years: 2024 Cadillac CT4, 2023 Cadillac CT4, 2024 Cadillac CT5, 2023 Cadillac CT5, 2024 Cadillac Escalade, 2023 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.