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HomeBulletinsCadillac 654.20
Manufacturer communication · Over-the-air update

Cadillac bulletin 654.20

Cadillac filed this with NHTSA as a over-the-air update dated Feb 27, 2026, received Dec 25, 2025, about the unknown or other — 7 documents under this number. It names 8 model years (2023–2026). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

•This update will allow you to enable digital key with the myCadillac mobile app. •Digital key is a new feature that lets you lock, unlock, and start your vehicle using your smartphone or smartwatch. This feature allows for convenient vehicle access without a key fob. •For more information, refer to the Cadillac support site. •Digital key requires a compatible device and active OnStar service plan. See onstar.com for details and limitations. •Fixes for active cabin ventilation. •Fixes to help ensure your vehicle can recognize the key when using digital key. •Improvements to the performance of vehicle software updates. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

Manufacturer campaign id 654.20 Kind Over-the-air update Manufacturer date Feb 27, 2026 Received by NHTSA Dec 25, 2025 Components Unknown Or Other First dated Dec 19, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
654.20Over-the-air updateFeb 27, 202611029900not yet checked
654.20Over-the-air updateFeb 26, 202611029899not yet checked
654.20Over-the-air updateFeb 3, 202611028952not yet checked
654.20Over-the-air updateJan 30, 202611027922not yet checked
654.20Over-the-air updateJan 16, 202611027917not yet checked
654.20Over-the-air updateJan 16, 202611027909not yet checked
654.20Over-the-air updateDec 19, 202511026854not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac 654.20 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 654.20 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 654.20 cover?

The manufacturer filed it against 8 model years: 2026 Cadillac Escalade, 2025 Cadillac Escalade, 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2026 Cadillac Lyriq, 2023 Cadillac Lyriq and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.