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NHTSA campaign 20V661000

2017–2020 Demers and Demers Ambulances: seat belts recall

Separation of the upper harness may increase the risk of injury to the occupant in the event of a crash.

high 291 vehicles affected 100% reported repaired

What was reported

Source: manufacturer filing, 49 CFR Part 573
Problem Braun Ambulances (Braun) is recalling certain 2017-2020 Demers TSE and EXE Ambulances for a problem with the seat belt system installed in the rear medical module of the ambulance at the side-facing bench seating positions. Continued use of affected upper seat belt harness may result in a partial or complete separation from its mounting. Risk Separation of the upper harness may increase the risk of injury to the occupant in the event of a crash. Fix Braun Ambulances will notify owners, and dealers will remove and reinstall the harness mounting bolts with a modified configuration, free of charge. The recall began November 16, 2020. Owners may contact Braun Ambulances customer service at 1-877-344-9990.

Reported to NHTSA Oct 27, 2020 by Braun Ambulances, owners notified Nov 16, 2020.

Which vehicles are covered

Source: NHTSA campaign 20V661000
Model yearOn WhichTrim
2017 Demers TSE
2018 Demers TSE
2019 Demers TSE
2020 Demers TSE
2017 Demers Ambulances EXE
2018 Demers Ambulances EXE
2019 Demers Ambulances EXE
2020 Demers Ambulances EXE

None of the vehicles this campaign names has a page on WhichTrim: the catalogue covers the cars, trucks and SUVs the EPA certifies from 2016 on, and these vehicles fall outside it — older model years, or motorhomes, trailers, buses, motorcycles and chassis cabs the EPA does not rate. The campaign record above is complete as filed, and whether one specific vehicle is included is settled by its VIN. Other campaigns on vehicles without a page here →

How much of it has been fixed

Source: manufacturer quarterly report, 49 CFR 573.7
Reported repaired 100%

of the campaign

The final figure: the six quarters of reporting that 49 cfr 573.7 requires have closed.

This is the manufacturer's own cumulative count of vehicles it has inspected and repaired, divided by the vehicles the campaign covers. It files that count with NHTSA every quarter for six consecutive quarters, starting from the quarter in which owners were told a remedy was ready, and then the obligation ends — so a figure on an older campaign is where the count stopped, not where it stands today.

It rarely reaches 100%, and not because the work was not done. The same report asks manufacturers to count vehicles they could not reach at all — exported, stolen, scrapped, or simply never located — and those stay in the denominator. A low number means a lot of these vehicles are still out there unrepaired; it does not tell you which ones.

The federal paperwork

Source: nhtsa.gov

Filed documents

NHTSA has not published the scanned filings for this campaign, or has not published them yet. The campaign record itself is on their site.

Check one specific vehicle

A recall applies to a build range, so year, make and model cannot settle it. NHTSA checks a VIN against the manufacturer's own list and tells you whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Campaign 20V661000

Own one, or run a fleet? Recall Watch checks each VIN against every new NHTSA campaign and emails you when one lands, this one's expansions included. Or take a free one-line alert by model year.

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Common questions

Source: NHTSA, 49 CFR Part 573

Does this recall repair cost anything?

No. Federal law requires the manufacturer to remedy a safety defect or a compliance failure at no charge, for vehicles up to 15 years old measured from the date of first sale. A dealer that asks you to pay for a recall repair is in the wrong.

How do I know whether my vehicle is included?

By VIN, not by model year. The manufacturer files a build range with NHTSA and only vehicles inside it are covered, so two identical-looking cars from the same year can differ. NHTSA's own lookup checks a VIN against the manufacturer's list.

What if the repair is not available yet?

It happens, and often. Manufacturers must notify owners when a defect is found even if the parts or the software are not ready, then notify them a second time once the remedy exists. The remedy filed for this campaign is described above.

What did the manufacturer say was wrong?

The problem, risk and fix quoted on this page are the manufacturer's own words as filed with NHTSA under 49 CFR Part 573. WhichTrim does not paraphrase them.

Who started this recall?

NHTSA's record credits the manufacturer. A recall can begin with the manufacturer's own testing, with a defect investigation, or with a compliance test against a Federal Motor Vehicle Safety Standard.