Mercedes-Maybach bulletin OTA - 20240830
Mercedes-Maybach filed this with NHTSA as a over-the-air update dated Aug 30, 2024, about the electrical system. It names 7 model years (2021–2024). A over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG (“MBAG�), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-24 C-Class (206 platform), EQE (294 and 296 platform), EQS (295 and 297 platform), GLC (254 platform), AMG GT (192 platform), S-Class (223 platform), and AMG SL (232 platform) vehicles, the communication module software does not correspond with the latest series production configuration. The communication module will receive an OTA software update that includes product improvements. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. All customers will be mailed a letter informing them of this software update.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| OTA - 20240830 | Over-the-air update | Aug 30, 2024 | 11006710 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2021 Mercedes-Maybach S 580; 2022 Mercedes-Maybach S 580; 2023 Mercedes-Maybach S 580 4MATIC; 2024 Mercedes-Maybach S 580 4MATIC; 2022 Mercedes-Maybach S 680; 2023 Mercedes-Maybach S 680; 2024 Mercedes-Maybach S 680.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Maybach OTA - 20240830 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the OTA - 20240830 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does OTA - 20240830 cover?
The manufacturer filed it against 7 model years: 2021 Mercedes-Maybach S 580, 2022 Mercedes-Maybach S 580, 2023 Mercedes-Maybach S 580 4MATIC, 2024 Mercedes-Maybach S 580 4MATIC, 2022 Mercedes-Maybach S 680, 2023 Mercedes-Maybach S 680 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.