Mercedes-Maybach service campaign NCU - 2024090012
Mercedes-Maybach filed this with NHTSA as a service campaign dated Oct 4, 2024, received Oct 9, 2024, about the power train. It names 4 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationMercedes-Benz AG has determined that on certain MY 2023-2024 S-Class (223 platform) vehicles, the software of the powertrain control unit does not correspond to current production specifications. As a result, the driver may sense brief hesitation during a shift operation. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will update the powertrain control unit software.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| NCU - 2024090012 | Service campaign | Oct 4, 2024 | 11008884 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2023 Mercedes-Maybach S 580 4MATIC; 2024 Mercedes-Maybach S 580 4MATIC; 2023 Mercedes-Maybach S 680; 2024 Mercedes-Maybach S 680.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Mercedes-Maybach NCU - 2024090012 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the NCU - 2024090012 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does NCU - 2024090012 cover?
The manufacturer filed it against 4 model years: 2023 Mercedes-Maybach S 580 4MATIC, 2024 Mercedes-Maybach S 580 4MATIC, 2023 Mercedes-Maybach S 680, 2024 Mercedes-Maybach S 680. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.