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Manufacturer communication · Service campaign

Mercedes-Maybach service campaign NCU - 2022080005

Mercedes-Maybach filed this with NHTSA as a service campaign dated Aug 10, 2024, received Aug 29, 2024, about the electrical system. It names 5 model years (2017–2018). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY�) C-Class, E-Class, S-Class, G-Class, CL, CLS, ML, GL, GLE, GLS, GLC, SL, and AMG GT (204, 205, 207, 212, 213, 217, 221, 222, 463, 216, 218, 166, 292, 253, 231, and 190 platforms) vehicles with 6 and 8 cylinder gasoline engines, the software of the engine control unit may not meet current specifications. Under certain conditions, the catalyst heating might not work. MBUSA will conduct an Emission Service Campaign. An authorized Mercedes-Benz dealer will update the engine control unit software on the affected vehicles. Affected customers will be notified via First Class letter to have the update performed on their vehicle.

Kind Service campaign Manufacturer date Aug 10, 2024 Received by NHTSA Aug 29, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA id
NCU - 2022080005Service campaignAug 10, 202411006658

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2018 Mercedes-Maybach S 560 4MATIC; 2018 Mercedes-Maybach S 650; 2017 Mercedes-Maybach S550; 2017 Mercedes-Maybach S600; 2017 Mercedes-Maybach S650.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Mercedes-Maybach NCU - 2022080005 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the NCU - 2022080005 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does NCU - 2022080005 cover?

The manufacturer filed it against 5 model years: 2018 Mercedes-Maybach S 560 4MATIC, 2018 Mercedes-Maybach S 650, 2017 Mercedes-Maybach S550, 2017 Mercedes-Maybach S600, 2017 Mercedes-Maybach S650. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.