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HomeBulletinsCadillac N242435630-02
Manufacturer communication · Service campaign

Cadillac service campaign N242435630-02

Cadillac filed this with NHTSA as a service campaign dated Sep 6, 2024, received Aug 26, 2024, about the electrical system — 2 documents under this number. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program - certain vehicles may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module. Expanding population only.

Manufacturer campaign id N242435630-02 Kind Service campaign Manufacturer date Sep 6, 2024 Received by NHTSA Aug 26, 2024 Components Electrical System, Unknown Or Other First dated Aug 26, 2024

Documents filed under this number

DocumentKindDatedNHTSA id
N242435630-02Service campaignSep 6, 202411007174
N242435630-02Service campaignAug 26, 202411006617

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac N242435630-02 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242435630-02 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242435630-02 cover?

The manufacturer filed it against 1 model year: 2024 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.