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Manufacturer communication · Service campaign

Brightdrop service campaign N252502891-01

Brightdrop filed this with NHTSA as a service campaign dated Aug 20, 2026, about the power train. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will review the vehicles service history in IVH, and if necessary, replace the rear electric drive transmission module.

Manufacturer campaign id N252502891-01 Kind Service campaign Manufacturer date Aug 20, 2026 Received by NHTSA Aug 20, 2026 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N252502891-01Service campaignAug 20, 202611036308PDF, 311 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 Brightdrop Zevo 400.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Brightdrop N252502891-01 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the N252502891-01 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N252502891-01 cover?

The manufacturer filed it against 1 model year: 2024 Brightdrop Zevo 400. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.