Brightdrop service campaign N242478720
Brightdrop filed this with NHTSA as a service campaign dated Feb 10, 2025, about the unknown or other. It names 5 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Program - Certain vehicles listed above may be missing the EV towing requirement information in the Owner’s Manual. Dealers will insert the EV towing information into the Owner’s Manual. Since the towing information insert can be easily installed, and to reduce customer inconvenience, the insert will be sent directly to customers of record along with instructions. Customers may place the insert into their Owner’s Manual or, if they desire, they may ask the dealer to perform this task.
Document filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| N242478720 | Service campaign | Feb 10, 2025 | 11014062 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2023 Brightdrop 600 Elcv; 2024 Brightdrop 600 Elcv; 2024 Brightdrop Zevo 400; 2023 Brightdrop Zevo 600; 2024 Brightdrop Zevo 600.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Brightdrop N242478720 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the N242478720 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242478720 cover?
The manufacturer filed it against 5 model years: 2023 Brightdrop 600 Elcv, 2024 Brightdrop 600 Elcv, 2024 Brightdrop Zevo 400, 2023 Brightdrop Zevo 600, 2024 Brightdrop Zevo 600. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.