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2020 Chevrolet Silverado 3500HD vs 2020 Ram 2500

On the public data alone the Silverado 3500HD edges it 4–0.

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2020 Chevrolet Silverado 3500HD

The 2020 Chevrolet Silverado 3500HD is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built fro…

vs
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2020 Ram 2500

The 2020 Ram 2500 is a heavy-duty pickup; vehicles over 8,500 lb GVWR are not certified for fuel economy by the EPA, so this page is built from NHTSA's recall, …

2020 Chevrolet Silverado 3500HD2020 Ram 2500
SegmentHeavy-duty pickupHeavy-duty pickup
Powertrains——
Safety Signal3935
NHTSA recalls810
Critical recalls12
Owner complaints42162
NHTSA overall stars—4

Green cells mark the better value on that row. Complaint counts scale with sales volume; treat them as a pattern signal, not a verdict. Sources: EPA, NHTSA.

Recalls at a glance

Source: NHTSA

Silverado 3500HD

○minor

Power Train

N252516560
1,055 vehicles
ProblemGeneral Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.RiskRear wheel lock up increases the risk of a crash.FixDealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.
NHTSA campaign 26V083000reported Feb 12, 2026General Motors, LLC
○minor

Power Train

N242454440
463,295 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.RiskRear wheel lock-up can increase the risk of a crash.FixDealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020.
NHTSA campaign 24V797000reported Oct 24, 2024General Motors, LLC
▲high

Latches/Locks/Linkages

N232426400
570,434 vehicles
ProblemGeneral Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.RiskAn unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.FixOwners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA campaign 24V060000reported Feb 1, 2024General Motors, LLC

2500

▲high

Air Bags

05C, 09C, 10C
6,066 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.RiskAn inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.FixDealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
NHTSA campaign 25V010000reported Jan 16, 2025Chrysler (FCA US, LLC)
▲high

Structure

ZB8
1,224,078 vehicles
ProblemChrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.RiskAn unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.FixDealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
NHTSA campaign 22V904000reported Dec 8, 2022Chrysler (FCA US, LLC)
!critical

Power Train

ZA3
250,079 vehicles
ProblemFCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.RiskLeaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.FixDealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
NHTSA campaign 22V835000reported Nov 10, 2022Chrysler (FCA US, LLC)