{"id":"2025_mercedes_benz_sprinter","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"Sprinter","model_slug":"sprinter","year":2025,"url":"/mercedes-benz/sprinter/2025/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V712000","component":"FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR","mfr":"Daimler Vans USA, LLC","reported":"2025-10-17","owner_notified":"2025-11-21","units":16,"summary":"Daimler Vans USA, LLC (DVUSA) is recalling certain 2025 Mercedes-Benz Sprinter 2500 vehicles. The front short-range radar sensor printed circuit board may fail and result in a loss of automatic emergency braking and other driver assistance features.","consequence":"An automatic emergency braking system that does not function as intended can increase the risk of a crash.","remedy":"Dealers will replace the short-range sensor, free of charge. Owner notification letters were mailed November 21, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RADARS. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 24, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"VS3RADARS","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":2,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Suspension",1],["Unspecified",1],["Equipment",1],["Power Train",1]],"by_year":{"2025":1,"2026":1},"excerpts":[["2026-04-30","Power Train","Subject: Transmission Failure Safety Complaint I am submitting a complaint regarding a serious transmission problem with my vehicle. While driving, the transmission suddenly failed, and the vehicle lost the ability to move properly. The car would not accelerate as expected and had difficulty. In some instances, the veh\u2026"],["2025-12-19","Suspension","Refer to Safety Recall 25V747 and see the attachment which outlines our complaint. RV does not comply with requirements of FMVSS 110 and 49 CFR Part 567. We were the reporting party to the manufacturer and according to NHTSA database, our VIN is not present for the required recall service/extended fuel tank replacement\u2026"]]},"investigations":[],"ncap":[{"desc":"PV AWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.99,"seats":12,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.924,"seats":12,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":1,"rollover_risk":0.99,"seats":15,"fcw":"Standard","ldw":"Optional","aeb":"Optional","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":2},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}