{"id":"2025_audi_a6_sportback_e_tron","make":"Audi","make_slug":"audi","model":"A6 Sportback e-tron","model_slug":"a6-sportback-e-tron","year":2025,"url":"/audi/a6-sportback-e-tron/2025/","pts":["bev"],"configs":[],"vclass":"Midsize car","segment":"Midsize Hatchback","epa_certified":false,"recalls":[{"campaign":"25V899000","component":"SEAT BELTS:REAR/OTHER:RETRACTOR","mfr":"Volkswagen Group of America, Inc.","reported":"2025-12-19","owner_notified":"2026-02-16","units":27768,"summary":"Volkswagen Group of America, Inc. (Audi) is recalling certain 2025 SQ6 E-Tron, SQ6 Sportback E-Tron, Q6 Sportback E-Tron, A6, A5, A6 Sportback E-Tron, Q6 E-Tron, S5, and S6 Sportback E-Tron vehicles. The automatic locking retractor may fail to engage when a child seat is installed using the seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, \"Occupant Crash Protection\" and 209, \"Seat Belt Assemblies.\"","consequence":"An improperly secured child seat can increase risk of injury during a crash.","remedy":"Dealers will inspect and replace the right and left rear seat belt assembly as necessary, free of charge. Owner notification letters were mailed February 16, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69D8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"69D8","initiated_by":"MFR","build_start":"2024-07-19","build_end":"2025-11-04","fmvss":"208","variants":[],"severity":"high","why":"Failure of the automatic locking retractor to engage means a child seat cannot be properly secured, materially reducing occupant protection in a crash.","completion":79.44,"documents":[{"label":"Defect report","order":1,"blurb":"The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V899-5489.pdf","bytes":620874},{"label":"Owner letter","order":2,"blurb":"The letter mailed to registered owners, in full.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCONL-25V899-4716.pdf","bytes":262440},{"label":"Remedy instructions","order":3,"blurb":"What the dealer is told to actually do about it.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCRIT-25V899-8245.pdf","bytes":684398}]},{"campaign":"25V638000","component":"SEAT BELTS:FRONT:RETRACTOR","mfr":"Volkswagen Group of America, Inc.","reported":"2025-09-24","owner_notified":"2025-10-31","units":1042,"summary":"Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 GTI, Golf R, Audi A5, A6 Sportback E-Tron, S5, S6 Sportback E-Tron, 2026 Q4 Sportback E-Tron, and Q4 E-Tron vehicles. The torsion bar in one or both front seat belt retractors may have been damaged during production.","consequence":"In a crash, a damaged torsion bar in a retractor could fail. If this happens, the seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.","remedy":"Dealers will replace one or both front seat belts, free of charge. Owner notification letters were mailed October 30, 2025, and October 31, 2025. Owners may contact Audi at 1-800-253-2834 or Volkswagen at 1-800-893-5298. Audi's number for this recall is 69UM; Volkswagen\u2019s number for this recall is 694T. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 26, 2025.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"694T 69UM","initiated_by":"MFR","build_start":"2025-07-03","build_end":"2025-07-03","fmvss":"","variants":[],"severity":"high","why":"A damaged torsion bar in the seat belt retractor can cause the belt to fail to restrain an occupant in a crash, directly reducing occupant protection in the event of a collision.","completion":91.46,"documents":[{"label":"Defect report","order":1,"blurb":"The manufacturer's own filing to NHTSA describing the defect, the risk and the affected build range.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCLRPT-25V638-2920.pdf","bytes":539813},{"label":"Owner letter","order":2,"blurb":"The letter mailed to registered owners, in full.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCONL-25V638-2544.pdf","bytes":156159},{"label":"Remedy instructions","order":3,"blurb":"What the dealer is told to actually do about it.","url":"https://static.nhtsa.gov/odi/rcl/2025/RCRIT-25V638-7942.pdf","bytes":442360}]}],"recall_count":2,"critical_count":0,"filed_as":["A6 SPORTBACK E-TRON"],"park_outside":false,"do_not_drive":false,"score":85,"grade":"B","complaints":{"count":2,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Forward Collision Avoidance",1],["Power Train",1],["Unspecified",1],["Electrical System",1]],"by_year":{"2026":2},"excerpts":[["2026-06-09","Electrical System","The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features.",null],["2026-04-10","Forward Collision Avoidance","While driving my vehicle, I approached a four\u2011way stop and began crossing a four\u2011lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise.",null]],"vins":["WA124BGFS","WAU3DAGHS"],"by_comp":{"Forward Collision Avoidance":{"n":1,"crash":0,"fire":0,"injured":0,"by_year":{"2026":1},"excerpts":[["2026-04-10","Forward Collision Avoidance","While driving my vehicle, I approached a four\u2011way stop and began crossing a four\u2011lane road. The road consisted of two lanes traveling in one direction, a median, and two lanes traveling in the opposite direction. As I proceeded through the intersection and passed the median on my left, the vehicle suddenly lurched and made a noise.",null]]},"Power Train":{"n":1,"crash":0,"fire":0,"injured":0,"by_year":{"2026":1},"excerpts":[]},"Electrical System":{"n":1,"crash":0,"fire":0,"injured":0,"by_year":{"2026":1},"excerpts":[["2026-06-09","Electrical System","The contact owns a 2025 Audi A6 Sportback E-tron. The contact stated that while his wife was attempting to exit the vehicle through the rear door, the door failed to open as needed. Additionally, the contact was unable to unlock or gain access to the vehicle via the phone key and keyless entry features.",null]]}},"miles":null},"investigations":[],"ncap":[{"desc":"4 DR AWD","overall":5,"frontal":5,"side":5,"rollover":5,"rollover_risk":0.069,"seats":5,"fcw":"","ldw":"","aeb":"","esc":"","backup_cam":"","variant":null},{"desc":"4 DR RWD","overall":5,"frontal":5,"side":5,"rollover":5,"rollover_risk":0.069,"seats":5,"fcw":"","ldw":"","aeb":"","esc":"","backup_cam":"","variant":null}],"tsbs":{"count":473,"latest":"2026-08-28","items":[{"id":"11036992","doc":"TSB_2083135_1","date":"2026-08-28","type":"Service bulletin","component":"Electrical System","summary":"This bulletin provides information for new Key User pairing for all PPX vehicles with Audi connect.","campaign":"","url":"/bulletins/audi/tsb-2083135-1/","for":["2025 A6 Sportback e-tron","2025\u20132026 A5","2026\u20132027 A6","2027 A6 e-tron","2025\u20132026 Q5","+6 more"]},{"id":"11036927","doc":"TSB_2078794_3","date":"2026-08-28","type":"Service bulletin","component":"Electrical System","summary":"This bulletin provides information when the digital key cannot be adapted.","campaign":"","url":"/bulletins/audi/tsb-2078794-3/","for":["2025 A6 Sportback e-tron","2025\u20132026 A5","2026\u20132027 A6","2027 A6 e-tron","2025\u20132026 Q5","+6 more"]},{"id":"11036990","doc":"TSB_2083124_1","date":"2026-08-27","type":"Service bulletin","component":"Electrical System","summary":"This bulletin provides infomriaont when there are various faults, and no DoIO diagnosis.","campaign":"","url":"/bulletins/audi/tsb-2083124-1/","for":["2025 A6 Sportback e-tron","2025 A5","2026 A6","2025 Q5","2025 Q6 e-tron","+4 more"]},{"id":"11036986","doc":"TSB_2083083_2","date":"2026-08-27","type":"Service bulletin","component":"Steering","summary":"This bulletin provides information when diagnostic address 0044 (steering) cannot be reached.","campaign":"","url":"/bulletins/audi/tsb-2083083-2/","for":["2025 A6 Sportback e-tron","2025\u20132026 A5","2026\u20132027 A6","2027 A6 e-tron","2025, 2027 Q6 e-tron","+4 more"]},{"id":"11036973","doc":"TSB_2082976_2","date":"2026-08-27","type":"Service bulletin","component":"Electrical System","summary":"This bulletin provides general information about the current tpp issues for Audi connect.","campaign":"","url":"/bulletins/audi/tsb-2082976-2/","for":["2025 A6 Sportback e-tron","2020, 2022, 2023, 2024 +2 A3","2020\u20132025 A4","2020\u20132027 A5","2020\u20132027 A6","+38 more"]},{"id":"11036923","doc":"TSB_2077331_6","date":"2026-08-27","type":"Service bulletin","component":"Electrical System","summary":"This bulletin provides information when Digital Key activation cannot be completed with Audi connect.","campaign":"","url":"/bulletins/audi/tsb-2077331-6/","for":["2025 A6 Sportback e-tron","2025\u20132026 A5","2026\u20132027 A6","2027 A6 e-tron","2025\u20132026 Q5","+6 more"]},{"id":"11036988","doc":"TSB_2083113_1","date":"2026-08-26","type":"Service bulletin","component":"Structure:Body","summary":"This bulletin provides information when the rear lid does not open or close fully.","campaign":"","url":"/bulletins/audi/tsb-2083113-1/","for":["2025 A6 Sportback e-tron","2025 A5","2026 A6","2025\u20132026 Q5","2025 Q6 e-tron","+4 more"]},{"id":"11036987","doc":"TSB_2083100_1","date":"2026-08-26","type":"Service bulletin","component":"Steering","summary":"This bulletin provides information when there is a steerin fault, terminal 30; DTC U140A00, PR number 1X1 1X0.","campaign":"","url":"/bulletins/audi/tsb-2083100-1/","for":["2025 A6 Sportback e-tron","2025 A5","2026 A6","2025 Q6 e-tron","2025 S5","+2 more"]}],"types":[["Service bulletin",458],["Other",10],["Service campaign",5]],"comps":[["Electrical System",282],["Structure",61],["Unknown Or Other",47],["Service Brakes",18],["Steering",17],["Wheels",14]]},"dtc":[],"sgo":null,"popularity":999,"headline":{"range":null,"mpg":null,"ncap":5,"complaints":2,"trims":3,"kit_family":["S6"],"msrp_min":65900,"msrp_max":67900},"carried_from":null,"body":"Hatchback","presskit_trims":[{"trim_id":"2025_audi_a6_sportback_e_tron_a6_sportback_e_tron_rwd_bev_rwd","trim_name":"A6 Sportback e-tron (RWD)","drivetrain":"rwd","powertrain":"BEV","msrp_base":65900,"sort_order":1},{"trim_id":"2025_audi_a6_sportback_e_tron_a6_sportback_e_tron_quattro_bev_awd","trim_name":"A6 Sportback e-tron quattro\u00ae","drivetrain":"awd","powertrain":"BEV","msrp_base":67900,"sort_order":2},{"trim_id":"2025_audi_a6_sportback_e_tron_s6_sportback_e_tron_bev_awd","trim_name":"S6 Sportback e-tron","drivetrain":"awd","powertrain":"BEV","msrp_base":78700,"sort_order":3}],"generated_at":"2026-10-03 01:40 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations","Manufacturer press kit"]}