{"id":"2024_ram_3500","make":"Ram","make_slug":"ram","model":"3500","model_slug":"3500","year":2024,"url":"/ram/3500/2024/","pts":[],"configs":[],"vclass":"Heavy-duty pickup","segment":"Heavy-duty pickup","epa_certified":false,"recalls":[{"campaign":"24V199000","component":"STEERING:COLUMN","mfr":"Chrysler (FCA US, LLC) (Stellantis)","reported":"2024-03-14","owner_notified":"2024-04-11","units":38164,"summary":"Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles.  The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"An air bag that does not deploy in a crash can increase the risk of injury.","remedy":"Dealers will inspect and replace the steering column control module, as necessary free of charge.  Some owner notification letters were mailed April 11, 2024 through June 20, 2024.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"14B,33B,34B,35B,36B","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V799000","component":"EXTERIOR LIGHTING","mfr":"Chrysler (FCA US, LLC)","reported":"2023-11-28","owner_notified":"2023-12-19","units":185251,"summary":"Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles.  The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used.  In addition, the turn signal self-canceling feature may not function properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, \"Lamps, Reflective Devices, and Associated Equipment.\"","consequence":"Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.","remedy":"Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge.  Owner notification letters were mailed December 19, 2023.  Owners may contact FCA US, LLC customer service at 1-800-853-1403.  FCA US, LLC's numbers for this recall are B2A and D5A.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"B2A & D5A","initiated_by":"MFR","variants":[],"severity":"minor"}],"recall_count":2,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":89,"grade":"B","complaints":{"count":42,"crash":4,"fire":1,"injured":4,"deaths":0,"comps":[["Electrical System",11],["Service Brakes",11],["Power Train",6],["Unspecified",5],["Engine",5],["Air Bags",5]],"by_year":{"2024":8,"2025":15,"2026":19},"excerpts":[["2025-10-08","Fuel System, Diesel","The contact owns a 2024 Ram 3500. The contact stated that while attempting to start the vehicle in colder weather, the message \"Pre-heating Diesel\" was displayed on the screen. No warning light was illuminated. Several local dealers were contacted; however, the vehicle was not diagnosed or repaired. There was no recall\u2026"],["2025-08-30","Tires","I purchased a dodge 3500 truck on October 16th 2024. My truck as of today has 4900 miles on it. It is a one ton dually. I noticed this week two of the rear outside tires have cracks and defective tread. I took it to a tire shop and they confirmed these tires are bad. I tow a 40 foot fifth wheel trailer. If I had had a \u2026"],["2025-08-13","Power Train","Excessive Diesel Exhaust Regeneration. Vehicle in in regeneration about 72% of the time. Check engine light comes on about every 2 weeks with code P2459. The P2459 code indicates an issue with the diesel particulate filter (DPF) regeneration frequency in diesel vehicles. This code is triggered when the powertrain contr\u2026"]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":42},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}