{"id":"2024_ford_e_series","make":"Ford","make_slug":"ford","model":"E-Series","model_slug":"e-series","year":2024,"url":"/ford/e-series/2024/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"23V625000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL","mfr":"Ford Motor Company","reported":"2023-09-08","owner_notified":"2024-01-16","units":5919,"summary":"Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles.  The park pawl may not fully engage the park gear due to a casting defect in the transmission.","consequence":"A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.","remedy":"Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge.  Owner notification letters were mailed January 16, 2024.  Owners may contact Ford's customer service at 1-866-436-7332.  Ford Motor Company's number for this recall is 23S54.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23S54","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":1,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":92,"grade":"A","complaints":{"count":6,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Wheels",3],["Engine",2],["Power Train",1],["Steering",1]],"by_year":{"2023":1,"2024":1,"2025":1,"2026":3},"excerpts":[["2026-07-20","Wheels","On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other veh\u2026"],["2026-07-20","Wheels","On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other veh\u2026"],["2026-07-20","Wheels","On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other veh\u2026"]]},"investigations":[],"ncap":[],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":6},"carried_from":null,"presskit_trims":[],"generated_at":"2026-09-11 15:21 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}