{"id":"2023_toyota_rav4_prime","make":"Toyota","make_slug":"toyota","model":"RAV4 Prime","model_slug":"rav4-prime","year":2023,"url":"/toyota/rav4-prime/2023/","pts":["phev"],"configs":[{"id":47230,"model":"RAV4 Prime 4WD","pt":"phev","drive":"All-Wheel Drive","trany":"Automatic (AV-S6)","cyl":4,"displ":2.5,"eng":"PHEV","turbo":false,"super":false,"start_stop":true,"city":40,"hwy":36,"comb":38,"cityA":105,"hwyA":84,"combA":94,"kwh100":36.0,"range":null,"range_city":null,"range_hwy":null,"erange":42.0,"phev_comb":65,"charge240":4.5,"charge240b":0.0,"charger":"","charger_b":"","motor":"40 and 134 kW AC Induction","fuel":"Regular Gas and Electricity","vclass":"Small Sport Utility Vehicle 4WD","co2":72,"fe_score":9,"ghg_score":10,"fuel_cost":1650,"save_spend":6000,"guzzler":false,"mfr_code":"TYX","modified":"Mon Sep 25 00:00:00 EDT 2023"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","epa_certified":true,"recalls":[{"campaign":"25V744000","component":"BACK OVER PREVENTION:DISPLAY FUNCTION","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2025-10-30","owner_notified":"2025-12-05","units":1024407,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, \"Rear Visibility.\"","consequence":"A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.","remedy":"Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"25TB13/25LB06/WRE25","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"25V595000","component":"ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2025-09-11","owner_notified":"2025-12-05","units":591377,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.","consequence":"An instrument panel display that does not show critical information can increase the risk of a crash or injury.","remedy":"Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"See Part 573 Report","initiated_by":"ODI","variants":[],"severity":"high"}],"recall_count":2,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":89,"grade":"B","complaints":{"count":62,"crash":5,"fire":0,"injured":1,"deaths":0,"comps":[["Electrical System",42],["Unspecified",18],["Vehicle Speed Control",6],["Forward Collision Avoidance",6],["Lane Departure",6],["Service Brakes",4]],"by_year":{"2023":4,"2024":4,"2025":13,"2026":41},"excerpts":[["2026-01-12","Electrical System","The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was m\u2026"],["2026-01-06","Vehicle Speed Control","I am reporting an unresolved safety defect involving the 12.3-inch instrument panel display on my Toyota RAV4 Prime, which is the subject of NHTSA Recall 25V595 (Manufacturer Recall 25TB08). The defect affects the LED digital display that provides critical driver information, including vehicle speed, warning indicators\u2026"],["2026-01-05","Electrical System","My car's instrumental panel display (aka combination meter) went blank. This has been described in the NHTSA recall# 25V595, but no remedy is available at this time. It will not come back by restarting the car or disconnecting/reconnecting the battery. The dealership tried to reset the ECU multiple times, but that did \u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":5,"frontal":4,"side":5,"rollover":4,"rollover_risk":0.133,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":2,"headline":{"range":null,"mpg":38,"ncap":5,"complaints":62},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}