{"id":"2023_toyota_corolla_cross","make":"Toyota","make_slug":"toyota","model":"Corolla Cross","model_slug":"corolla-cross","year":2023,"url":"/toyota/corolla-cross/2023/","pts":["hev","gas"],"configs":[{"id":47519,"model":"Corolla Cross Hybrid AWD","pt":"hev","drive":"All-Wheel Drive","trany":"Automatic (AV-S6)","cyl":4,"displ":2.0,"eng":"SIDI & PFI; Hybrid","turbo":false,"super":false,"start_stop":true,"city":45,"hwy":38,"comb":42,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"222V Li-Ion","fuel":"Regular","vclass":"Small Sport Utility Vehicle 4WD","co2":209,"fe_score":8,"ghg_score":8,"fuel_cost":1500,"save_spend":3750,"guzzler":false,"mfr_code":"TYX","modified":"Tue Apr 30 00:00:00 EDT 2024"},{"id":46293,"model":"Corolla Cross","pt":"gas","drive":"Front-Wheel Drive","trany":"Automatic (AV-S10)","cyl":4,"displ":2.0,"eng":"SIDI & PFI","turbo":false,"super":false,"start_stop":true,"city":31,"hwy":33,"comb":32,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 2WD","co2":275,"fe_score":6,"ghg_score":6,"fuel_cost":1950,"save_spend":1500,"guzzler":false,"mfr_code":"TYX","modified":"Wed May 17 00:00:00 EDT 2023"},{"id":46296,"model":"Corolla Cross 4WD","pt":"gas","drive":"All-Wheel Drive","trany":"Automatic (AV-S10)","cyl":4,"displ":2.0,"eng":"SIDI & PFI","turbo":false,"super":false,"start_stop":true,"city":29,"hwy":32,"comb":30,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"","fuel":"Regular","vclass":"Small Sport Utility Vehicle 4WD","co2":293,"fe_score":6,"ghg_score":6,"fuel_cost":2100,"save_spend":750,"guzzler":false,"mfr_code":"TYX","modified":"Wed May 17 00:00:00 EDT 2023"}],"vclass":"Small Sport Utility Vehicle 4WD","segment":"Compact SUV","epa_certified":true,"recalls":[{"campaign":"26V203000","component":"BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2026-03-31","owner_notified":"2026-08-27","units":73528,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, \"Minimum Sound Requirements for Hybrid and Electric Vehicles.\"","consequence":"Insufficient pedestrian warning sounds may fail to alert pedestrians of a reversing vehicle, increasing the risk of injury.","remedy":"Dealers will update the software for the pedestrian warning sounds, free of charge. Owner letters were mailed September 1, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB08 and 26TA08.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"26TB08 / 26TA08","initiated_by":"MFR","variants":["hev"],"severity":"minor"},{"campaign":"25V040000","component":"STEERING:COLUMN","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2025-01-29","owner_notified":"2025-03-17","units":1716,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.","remedy":"Dealers will inspect and replace the spiral cable assembly as necessary, free of charge.  Owner notification letters were mailed March 17, 2025.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 25TA02.  Lexus' number for this recall is 25LA02.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"25TA02/25LA02","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V708000","component":"SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2024-09-20","owner_notified":"2024-11-19","units":145383,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles.  A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.","consequence":"A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.","remedy":"Dealers will update the skid control ECU software, free of charge.  Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025.  Owners may contact Toyota customer service at 1-800-331-4331.  Toyota's number for this recall is 24TA11.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24TA11","initiated_by":"MFR","variants":["hev"],"severity":"minor"},{"campaign":"24V548000","component":"EQUIPMENT:OTHER:LABELS","mfr":"Gulf States Toyota, Inc.","reported":"2024-07-23","owner_notified":"2024-09-16","units":33848,"summary":"Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories.  The load carrying capacity modification label may display inaccurate added weight values.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, \"Tire Selection and Rims.\"","consequence":"A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.","remedy":"GST will mail new labels to owners, free of charge.  Owner notification letters were mailed September 16, 2024.  Owners may contact GST customer service at 1-800-444-1074.  GST's number for this recall is 24R2.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"24R2","initiated_by":"MFR","variants":["hev"],"severity":"minor"},{"campaign":"23V864000","component":"AIR BAGS:FRONTAL","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-12-20","owner_notified":"2024-01-26","units":12575,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384.  The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"An air bag that does not deploy as intended increases the risk of injury during a crash.","remedy":"Dealers will inspect and replace the instrument panel as necessary, free of charge.  Owner notification letters were mailed January 26, 2024.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TA16.  Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TA16","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V480000","component":"STEERING:COLUMN","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-07-12","owner_notified":"2023-09-08","units":152927,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles.  An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, \"Occupant Crash Protection.\"","consequence":"A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.","remedy":"Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge.  Owner notification letters were mailed September 8, 2023.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TA08.  Lexus' number for this recall is 23LA02.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TA08/ 23LA02","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V384000","component":"AIR BAGS:FRONTAL","mfr":"Toyota Motor Engineering & Manufacturing","reported":"2023-05-30","owner_notified":"2023-07-25","units":96007,"summary":"Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles.  The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safey Standard number 208, \"Occupant Crash Protection.\"","consequence":"An air bag that does not deploy as intended increases the risk of injury during a crash.","remedy":"Dealers will inspect and replace the instrument panel, if necessary, free of charge.  Owner notification letters are expected to be mailed July 10, 2023.  Owners may contact Toyota's customer service at 1-800-331-4331.  Toyota's number for this recall is 23TB04/23TA04.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"23TB04/23TA04","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":7,"critical_count":0,"park_outside":false,"do_not_drive":false,"score":59,"grade":"F","complaints":{"count":176,"crash":6,"fire":0,"injured":5,"deaths":0,"comps":[["Engine",102],["Electrical System",68],["Steering",44],["Visibility/Wiper",25],["Unspecified",24],["Exterior Lighting",15]],"by_year":{"2023":116,"2024":36,"2025":15,"2026":9},"excerpts":[["2024-09-25","Service Brakes","Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to\u2026"],["2023-12-07","Visibility","The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shat\u2026"],["2023-03-14","Engine","When stopping at a traffic light, suddenly the engine shut off by itself and showed message saying: \"Engine Stopped. Steering Power Low.\". I had to switch to park and pushed the start button manually to restart the engine. This is a safety issue! Note, it happened twice after only purchasing the brand new car for 2 day\u2026"]]},"investigations":[],"ncap":[{"desc":"SUV AWD","overall":null,"frontal":4,"side":5,"rollover":null,"rollover_risk":0.0,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SUV AWD","overall":null,"frontal":4,"side":5,"rollover":null,"rollover_risk":0.0,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":"hev"},{"desc":"SUV FWD","overall":null,"frontal":4,"side":5,"rollover":null,"rollover_risk":0.0,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":138,"headline":{"range":null,"mpg":42,"ncap":null,"complaints":176},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}