{"id":"2023_mercedes_benz_e_class","make":"Mercedes-Benz","make_slug":"mercedes-benz","model":"E-Class","model_slug":"e-class","year":2023,"url":"/mercedes-benz/e-class/2023/","pts":["hev","gas"],"configs":[{"id":46055,"model":"E450 4matic","pt":"hev","drive":"All-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI; Mild Hybrid","turbo":true,"super":false,"start_stop":true,"city":23,"hwy":31,"comb":26,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"48V Li-Ion","fuel":"Premium","vclass":"Midsize Cars","co2":343,"fe_score":5,"ghg_score":5,"fuel_cost":3000,"save_spend":-3750,"guzzler":false,"mfr_code":"MBX","modified":"Tue Jun 20 00:00:00 EDT 2023"},{"id":46216,"model":"E450 Convertible","pt":"hev","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI; Mild Hybrid","turbo":true,"super":false,"start_stop":true,"city":22,"hwy":29,"comb":25,"cityA":0,"hwyA":0,"combA":0,"kwh100":null,"range":null,"range_city":null,"range_hwy":null,"erange":null,"phev_comb":null,"charge240":null,"charge240b":null,"charger":"","charger_b":"","motor":"48V Li-Ion","fuel":"Premium","vclass":"Subcompact Cars","co2":360,"fe_score":5,"ghg_score":5,"fuel_cost":3100,"save_spend":-4250,"guzzler":false,"mfr_code":"MBX","modified":"Tue Jun 20 00:00:00 EDT 2023"},{"id":46045,"model":"E450 Coupe","pt":"hev","drive":"Rear-Wheel Drive","trany":"Automatic 9-spd","cyl":6,"displ":3.0,"eng":"SIDI; 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The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.","consequence":"An electrical short circuit can increase the risk of a fire.","remedy":"Dealers will replace the two-part wiring harness and connector, free of charge.  Interim letters, notifying owners of the safety risk, were mailed August 9, 2024.  A second notice will be sent once the final remedy is available.  Owners may contact MBUSA customer service at 1-877-496-3691.  MBUSA's number for this recall is 2024100002/3.  This recall supersedes recall 22V-533.  Vehicles repaired under the prior recall will still need to have the new remedy performed.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2024100002/3","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"24V100000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"Mercedes-Benz USA, LLC","reported":"2024-02-09","owner_notified":"2024-03-22","units":12191,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles.  The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.","consequence":"An overheated ground cable increases the risk of a fire.","remedy":"Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge.  Owner notification letters were mailed March 22, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2024MMNNNN.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2024MMNNNN","initiated_by":"MFR","variants":[],"severity":"critical"},{"campaign":"23V880000","component":"FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP","mfr":"Mercedes-Benz USA, LLC","reported":"2023-12-21","owner_notified":"2024-02-23","units":79676,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles.  Please refer to MBUSA's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.","consequence":"A loss of drive power can increase the risk of a crash.","remedy":"Dealers will replace the fuel pump, free of charge.  Owner notification letters were mailed on June 28, 2024.  Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  This recall is an expansion of NHTSA recall number 23V-445.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V574000","component":"ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS","mfr":"Mercedes-Benz USA, LLC","reported":"2023-08-11","owner_notified":"2023-09-08","units":880,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles.  Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.","consequence":"Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.","remedy":"Dealers will update the exit warning system software, free of charge.  Owner notification letters were mailed September 8, 2023.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2023080005.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2023080005","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"23V445000","component":"FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP","mfr":"Mercedes-Benz USA, LLC","reported":"2023-06-26","owner_notified":"2023-09-29","units":143551,"summary":"Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles.  Please refer to MBUSA's recall report for specific vehicle details.  The fuel pump may shutdown, which can result in a loss of drive power.","consequence":"A loss of drive power can increase the risk of a crash.","remedy":"Dealers will replace the fuel pump, free of charge.  Owner notification letters were mailed on June 14, 2024.  Owners may contact MBUSA customer service at 1-800-367-6372.  MBUSA's number for this recall is 2023070012.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"2023070012","initiated_by":"MFR","variants":[],"severity":"high"}],"recall_count":5,"critical_count":2,"park_outside":false,"do_not_drive":false,"score":46,"grade":"F","complaints":{"count":24,"crash":0,"fire":0,"injured":2,"deaths":0,"comps":[["Tires",8],["Engine",7],["Electrical System",4],["Power Train",4],["Unspecified",3],["Fuel/Propulsion System",2]],"by_year":{"2023":6,"2024":6,"2025":7,"2026":5},"excerpts":[["2026-08-18","Electrical System","An Intoxalock ignition interlock device was installed in my 2023 Mercedes-Benz E-Class on May 7, 2026. Following installation, the vehicle experienced repeated electrical/no-start problems and incidents in which it became immobilized and could not be moved, requiring towing. On one occasion the vehicle became disabled \u2026"],["2026-06-02","Engine","The contact owns a 2023 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while making a left turn. In addition, a malfunction error message illuminated. The contact stated while attempting to start the vehicle, the vehicle f\u2026"],["2026-04-22","Electrical System","The contact owns a 2023 Mercedes-Benz E450. The contact stated that while driving at various speeds with the cruise control activated, a yellow \"Active Lane Keeping Assistance is Inoperable\" message was displayed, followed by a red \"Emergency Braking to Begin\" message displayed on the instrument panel. To prevent the f\u2026"]]},"investigations":[],"ncap":[{"desc":"4 DR AWD","overall":5,"frontal":5,"side":5,"rollover":5,"rollover_risk":0.097,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"4 DR RWD","overall":5,"frontal":5,"side":5,"rollover":5,"rollover_risk":0.097,"seats":5,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null},{"desc":"SW AWD","overall":5,"frontal":5,"side":5,"rollover":5,"rollover_risk":0.097,"seats":7,"fcw":"Standard","ldw":"Standard","aeb":"Standard","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":26,"ncap":5,"complaints":24},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}