{"id":"2023_chevrolet_express","make":"Chevrolet","make_slug":"chevrolet","model":"Express","model_slug":"express","year":2023,"url":"/chevrolet/express/2023/","pts":[],"configs":[],"vclass":"Van","segment":"Van","epa_certified":false,"recalls":[{"campaign":"25V876000","component":"EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:","mfr":"Rollx Vans","reported":"2025-12-17","owner_notified":"2026-02-05","units":86,"summary":"Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.","consequence":"An unsecured wheelchair can move during transit, increasing the risk of injury.","remedy":"Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.","notes":"","park_outside":false,"do_not_drive":false,"mfr_campaign":"","initiated_by":"MFR","variants":[],"severity":"high"},{"campaign":"24V839000","component":"POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE","mfr":"General Motors, LLC","reported":"2024-11-07","owner_notified":"2024-12-09","units":77824,"summary":"General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles.  Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.","consequence":"Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.","remedy":"Dealers will update the transmission control module software calibration, free of charge.  Owner notification letters were mailed December 9, 2024.  Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GM's number for this recall is N242471620.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N242471620","initiated_by":"MFR","variants":[],"severity":"minor"},{"campaign":"23V247000","component":"ELECTRICAL SYSTEM:WIRING","mfr":"General Motors, LLC","reported":"2023-04-06","owner_notified":"2023-05-02","units":150830,"summary":"General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system.  When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.","consequence":"An overheated electrical circuit increases the risk of a fire.","remedy":"Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge.  Owner notification letters were mailed May 2, 2023.  Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.  GMC's number for this recall is N222386050.","notes":"Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.","park_outside":false,"do_not_drive":false,"mfr_campaign":"N222386050","initiated_by":"MFR","variants":[],"severity":"critical"}],"recall_count":3,"critical_count":1,"park_outside":false,"do_not_drive":false,"score":74,"grade":"C","complaints":{"count":4,"crash":0,"fire":0,"injured":0,"deaths":0,"comps":[["Engine",2],["Power Train",1],["Wheels",1],["Steering",1],["Electrical System",1],["Service Brakes",1]],"by_year":{"2024":1,"2025":2,"2026":1},"excerpts":[["2026-08-12","Engine","While driving at highway speed, the factory-installed serpentine belt on my 2023 Chevrolet Express 3500 (6.6L V8, approximately 24,000 miles, purchased new, factory-maintained per schedule) failed suddenly and without warning. The belt on this engine drives the water pump and other critical accessories, so the failure \u2026"],["2025-07-04","Electrical System","The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'."],["2025-05-22","Wheels","The contact owns a 2023 Chevrolet Express. The contact stated that while pulling into the driveway, the front driver's side wheel turned sideways. Upon inspecting the vehicle, the contact noticed that the outer tie rod had failed, and the tie rod nut was bent. There were no warning lights illuminated. The contact repai\u2026"]]},"investigations":[],"ncap":[{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":12,"fcw":"Optional","ldw":"Optional","aeb":"Not Available","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.292,"seats":12,"fcw":"Optional","ldw":"Optional","aeb":"Not Available","esc":"","backup_cam":"","variant":null},{"desc":"PV RWD","overall":null,"frontal":null,"side":null,"rollover":3,"rollover_risk":0.279,"seats":15,"fcw":"Optional","ldw":"Optional","aeb":"Not Available","esc":"","backup_cam":"","variant":null}],"popularity":999,"headline":{"range":null,"mpg":null,"ncap":null,"complaints":4},"presskit_trims":[],"generated_at":"2026-09-11 06:27 UTC","sources":["EPA fueleconomy.gov","NHTSA recalls","NHTSA complaints","NHTSA NCAP","NHTSA investigations"]}